Robert Nilson

• Increased sales revenue by building and maintaining strong relationships with key clients.
• Developed strategic sales plans for achieving territory growth and meeting revenue targets.
• Expanded market presence by identifying potential clients, conducting product presentations, and closing deals.
• Handle all hiring and employee related concerns.
• In charge of payroll, scheduling, and time sheets.

• Calling hospitals and specific departments to set appointments for product review and introducing/selling new product.

• Traveling to hospitals across the country including taking a 3 1⁄2 month work assignment in Boston moving from AZ to MA to cover a territory understaffed.
• Working with a CRM system to input customer information, develop my pipeline and record transactions, communication, and customer interest.
• Going into cases in the CT Room and covering Cryo Ablation procedures making sure the device operates correctly.

• Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach) ...
• Manage, mentor, monitor, coach-develop and evaluate the
performance of all managers and staff.
• Responsible for meeting performance metrics (KPI’s), revenue,
ordering, inventory, payroll, cost, and Website/social media.

• Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.

• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

• Sold commercial spots to affiliates all over the west coast.
• Responsible for maintaining accounts, this included Make Goods for missed spots, and revisions for spot changes.

• Responsible for planning shipping from Europe to the United States for all equipment.

• Traveling in the field to various customer accounts to install our hospital equipment and meet with accounts regarding their consumable usage.

• Created rollout orders and purchasing plans for the entire company communicating with our manufacturing partner in Switzerland weekly.

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.