Robert Viramontes
Riverside,CA
Summary
Hard working restaurant staff member with proven relationship-building and time management skills. Capable at handling tables of all sizes with accuracy and impeccable service abilities. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty with cliental. Over 2,000 hours of on-floor experience with strengths in personable guest engagement and proactive team involvement.
Overview
4
4
years of professional experience
Work History
Head Barback
Flattop Bar & Grill
Riverside, CA
10.2023 - 01.2024
- Maintained an inventory of all liquor, beer, wine, spirits, and related items needed for the bar operation.
- Regularly presented high standards of customer service during high-volume work shifts and fast-paced operations.
- Ensured a clean, safe, and organized work area for bartenders by regularly sanitizing surfaces and equipment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Lead Server
The Old Spaghetti Factory Inc.
Riverside, CA
03.2021 - 09.2023
- Hands On: Over 2,000 hours delivering stellar hospitality
- Most Complimented: Ensured guest satisfaction through amicable cordiality, timely pacing, and service that exceeded expectation
- Reputation: Developed rapport with local cliental generating great reviews and repeat business
- Responsibilities: Curated, assigned, and managed daily tasks for the team ensuring for an efficient work space
- Knowledge: Enthusiastically revealed knowledge of menu items when referenced for recommendation or for accommodating for special needs
Boba Barista
Krak Boba
Riverside, CA
07.2020 - 02.2021
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
- Memorized recipes for specialty boba beverages and seasonal offerings.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage ingredients to ensure quality.
Education
Business
Riverside City College
Riverside, CASkills
- Team Coordination
- Conflict Resolution
- Guest Relations & Communications
- Time Management
- Level Headed
- Multitasking
- Sales Techniques
- Full Service Dining
- Personable & Optimistic
- Teachable
Languages
Spanish
Native/ Bilingual
Timeline
Head Barback
Flattop Bar & Grill
10.2023 - 01.2024
Lead Server
The Old Spaghetti Factory Inc.
03.2021 - 09.2023
Boba Barista
Krak Boba
07.2020 - 02.2021
Business
Riverside City College
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