Rob Swarthout
White River Junction
Summary
I am a dynamic professional with a proven track record at King Arthur Baking, excelling in all aspects of the various jobs I have held within the company. Recognized for effective problem resolution and strong leadership, I consistently enhance operational efficiency and foster team collaboration, ensuring high-quality outcomes and customer satisfaction. I am skilled in critical thinking with a high level of social awareness and emotional intelligence.
Overview
28
28
years of professional experience
Work History
Classroom Coordinator
King Arthur Baking
Norwich, VT
10.2022 - Current
- Manage purchase orders, maintaining accurate records for inventory control.
- Coordinate deliveries with suppliers to optimize supply chain efficiency.
- Collaborate with cross-functional teams to align purchasing strategies with operational needs.
- Conducted market research to source premium ingredients at competitive prices, ensuring budget efficiency.
- Source and procure all ingredients and equipment to facilitate successful classes for students and instructors.
- Developed and maintained strong relationships with key suppliers for consistent product availability.
- Trained junior staff on purchasing procedures and best practices for supplier management.
- Negotiated with suppliers, vendors and other representatives.
- Improved supplier relationships, resulting in better product quality and delivery times.
Screen Printer
Squid Pie Printing Company
Dallas, TX
01.2017 - 10.2022
- Set up screens, inks, and materials according to job specifications for efficient production runs.
- Monitored print quality and made adjustments to maintain color accuracy and consistency.
- Assisted in training new team members on equipment operation and safety protocols.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Managed daily operations, ensuring seamless workflow and customer satisfaction.
- Developed marketing strategies to enhance brand visibility and drive sales.
- Implemented cost control measures, reducing expenses while maintaining quality standards.
- Analyzed sales trends to inform business decisions and adjust product offerings accordingly.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop's overall success.
Personal Shopper
Instacart
Dallas, TX
08.2016 - 11.2017
- Established strong vendor relationships to ensure product availability and quality.
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
- Used knowledge of company products and services to recommend solutions to customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Audio Engineer
Audio Science Labs
Dallas, TX
02.1998 - 08.2016
- Operated and maintained audio mixing consoles for live productions.
- Collaborated with artists to achieve desired sound quality during recordings.
- Developed and implemented audio signal flow processes to enhance efficiency.
- Troubleshot technical issues in recording setups to minimize downtime.
- Streamlined workflow processes, improving project turnaround times significantly.
- Evaluated emerging audio technologies, recommending upgrades to improve studio capabilities.
- Conducted market analysis to identify trends, informing strategic decisions on service offerings and pricing models.
- Oversaw budget management, optimizing expenses while maintaining high-quality standards in service delivery.
- Negotiated contracts with suppliers for cost-effective purchasing of equipment and materials.
- Collaborated with local artists to host workshops and events, expanding the studio's offerings and engaging the community.
- Recruited trained, and managed staff members to ensure top-quality service delivery across all areas of the business.
- Trained and motivated employees to perform daily business functions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Audio Engineering
Conservatory of Recording Arts And Sciences
AZ12-1997
Skills
- Effective problem resolution
- Clear communication
- Critical Thinking Skills
- Strong Motivator
- Efficient situation triage
- Recognized team leader
- Multitasking Abilities
Timeline
Classroom Coordinator
King Arthur Baking
10.2022 - Current
Screen Printer
Squid Pie Printing Company
01.2017 - 10.2022
Personal Shopper
Instacart
08.2016 - 11.2017
Audio Engineer
Audio Science Labs
02.1998 - 08.2016
Audio Engineering
Conservatory of Recording Arts And Sciences