Rob Torres
Port Saint Lucie,FL
Summary
Reliable and results-driven professional and Navy veteran with experience in customer service, sales, operations, and task coordination across fast-paced retail and service environments. Known for strong work ethic, accountability, and clear communication, with the ability to manage multiple priorities while maintaining a customer-first and safety-focused mindset. Brings hands-on technical experience, scheduling and follow-through skills, and the discipline to meet performance expectations consistently.
Overview
14
14
years of professional experience
Work History
Sales Associate
Apex Media Solution
10.2024 - Current
- Conducted outbound customer outreach while maintaining professionalism, resilience, and a customer-first approach
- Consistently met daily activity and performance expectations in a structured, goal-driven environment
- Followed established scripts and procedures while adapting conversations to customer n
Sales Associate
RAW Tires
06.2023 - 10.2024
- Assisted customers in selecting products that best matched their needs, preferences, and budgets
- Built rapport with customers through professional communication and needs-based selling
- Scheduled installations and coordinated follow-up to ensure timely service completion
- Managed multiple customer inquiries simultaneously in a fast-paced retail environment
Automotive Technician
Central Florida Chrysler Dodge Jeep Ram
11.2019 - 06.2023
- Delivered consistent, high-quality service by identifying customer needs and recommending appropriate solutions
- Communicated technical information in clear, customer-friendly terms to support informed decisions
- Built trust with customers through professionalism, transparency, and follow-up
Automotive Technician
Acura of Ardmore
11.2016 - 11.2019
- Followed safety procedures and company standards at all times
- Diagnosed issues and communicated solutions clearly to customers
- Maintained an organized workspace and met productivity expectations
- Worked as part of a team to meet daily operational goals
Quartermaster
United States Navy
08.2015 - 08.2016
- Maintained logs, documentation, and operational records
- Supported planning and execution of daily operations
- Followed detailed procedures in high-accountability environments
Boatswain's Mate
United States Navy
08.2011 - 08.2015
- Supported deck operations, safety inspections, and maintenance
- Worked rotating schedules and handled responsibility under pressure
- Demonstrated leadership, discipline, and teamwork
- Conducted safety drills and training for crew members to enhance preparedness.
- Operated and maintained deck machinery to ensure vessel readiness.
Education
Occupation Associates - Automotive Technician
Universal Technical Institute
Exton, PA12.2017
Skills
Strong multitasking and task prioritization in fast-paced environments
Timeline
Sales Associate
Apex Media Solution
10.2024 - Current
Sales Associate
RAW Tires
06.2023 - 10.2024
Automotive Technician
Central Florida Chrysler Dodge Jeep Ram
11.2019 - 06.2023
Automotive Technician
Acura of Ardmore
11.2016 - 11.2019
Quartermaster
United States Navy
08.2015 - 08.2016
Boatswain's Mate
United States Navy
08.2011 - 08.2015
Occupation Associates - Automotive Technician
Universal Technical Institute