Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Produce Manager
Safeway
Bonners Ferry, ID
01.2022 - Current
Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
Reviewed daily sales reports identifying areas where sales are low so corrective action can be taken quickly.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Implemented strategies for reducing waste such as composting or donating unsellable items.
Prepared staff work schedules and assigned team members to specific duties.
Maintained records of purchases, storage temperatures, deliveries, and invoices for accuracy in financial reporting.
Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
Replenished, rotated and culled displays several times daily.
Received produce deliveries and unloaded produce.
Trimmed, washed, and bundled produce.
Coordinated with other departments to ensure proper merchandising of produce items throughout store locations.
Trained and coached new team members.
Participated in quarterly inventory counts and conducted inventories.
Assisted customers with produce questions and special orders.
Understood and followed oral and written directions.
Completed day-to-day duties accurately and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Produce Clerk
Safeway
Bonners Ferry, ID
10.2021 - 01.2022
Opened boxes and stocked products in appropriate sections.
Informed customers about various types of produce available.
Identified and quickly handled spill clean-up.
Maintained knowledge of sales and promotions, return policies and security practices.
Assessed floor displays to restock merchandise.
Organized displays of fresh fruits and vegetables in the store.
Monitored temperature logs for refrigerators and freezers.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Rotated stock to maintain freshness.
Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
Weighed, labeled, priced, and packaged produce items for sale.
Followed established food safety guidelines when handling perishables such as fruits and vegetables.
Replenished display cases as necessary throughout the day.
Answered shopper questions regarding shelf life and appropriate produce storage.
Utilized shrink wrap machine for wrapping products properly.
Demonstrated familiarity with department products to help customers in selecting items.
Checked for quality, ripeness, and overall condition of products before stocking shelves.
Cleaned shelves, counters and tables to maintain organized store.
Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Rotated produce items to ensure freshness.
Greeted customers and offered to help locate produce items.
Night Counselor
Boulder Creek Academy
Bonners Ferry, ID
10.2020 - 10.2021
Checked on students every 15 minutes throughout the night
Guided clients in developing skills or strategies for dealing with problems.
Responded to crisis situations when severe mental health and behavioral issues arose.
Assessed patients for risk of suicide attempts or harmful behavior toward others.
Provided direct supervision and guidance to children, ensuring their safety and well-being.
Helped clients find solutions by teaching appropriate intervention techniques.
Enforced house rules, policies and procedures to ensure a safe environment for all residents.
Initiated conversations with residents about personal goals they would like to achieve while living at the facility.
Coordinated transportation services for residents who needed to attend appointments or other offsite events.
Provided crisis intervention services when necessary by utilizing de-escalation techniques.
Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
Adhered strictly to confidentiality standards regarding resident information in accordance with HIPAA regulations.
Monitored resident behavior and documented any incidents or rule violations.
Developed positive relationships with residents through effective communication techniques.
Completed day-to-day duties accurately and efficiently.
Worked with cross-functional teams to achieve goals.
Cook
Mugsy's Sports Grille & Bar
Bonners Ferry, ID
10.2019 - 10.2020
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Executed proper techniques when preparing menu item ingredients.
Ensured that all food was cooked at the correct temperature and stored correctly.
Checked quality of food products to meet high standards.
Replenished food items from inventory and rotated ingredients.
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Used standardized recipes and other instructions to prepare food.
Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
Maintained clean and orderly appearance throughout kitchen and dining area.
Made meals in accordance with company standards and requirements.
Wrapped, dated and labeled food items in storage for safety and freshness.
Set up work stations prior to opening to minimize prep time.
Grilled and deep fried various foods from meats to potatoes.
Regulated oven, broiler, and roaster operations for cooking at correct temperatures.
Coordinated orders to expedite food from kitchen according to cook time and delivery time.
Set up and performed initial prep work for soups, sauces and salads.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Followed established procedures and requirements for safe food handling, storage and service.
Kitchen Manager
Two Tones
Bonners Ferry, ID
06.2017 - 09.2019
Planned kitchen staff schedules to maximize coverage and encourage collaboration.
Maintained accurate records of food costs, labor costs, waste management and other related expenses.
Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
Reviewed vendor invoices for accuracy before authorizing payment transactions.
Monitored sanitation practices to ensure that all employees adhere to health department regulations.
Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Oversaw food preparation, production and presentation according to quality standards.
Worked in close collaboration with team members to ensure customers received high-quality service.
Trained new kitchen staff on proper food handling techniques and safety regulations.
Trained new employees to perform duties.
Distributed food to service staff for prompt delivery to customers.
Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
Explained goals and expectations required of trainees.
Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
Assisted staff by serving food and beverages or bussing tables.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.