Rob Wardlow-Todd

Insurance verification

Schedule maintenance appointments

Maintain patient records for maintenance

Update demographic information

Cash handling

Update and maintain patient databases

Scheduled patient appointments for Radiology department

Urology Clinic, Markey Hematology Clinic, Medicine Specialties Clinic and Pulmonary Rehab Clinic

Registration

Scheduling

Insurance verification

Cash handling

Greet patients

Attendance reports

• Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
• Supervised staff at various job assignments
• Payroll
• Contact clients to ensure client satisfaction

Lead for Cardiology clinic and Georgetown Family Medicine clinic scheduling departments

Supervised 5 team members daily

Call monitoring

Trained members on policies and procedures

Collected and entered patient demographic and insurance data

Scheduled patient appointments

Registration

Scheduling

Insurance verification

Cash handling

Greet patients

Attendance reports

Health connections call center

Answered incoming calls from patients

Transferred patients to correct departments

Verified patient appointments

Gave directions to clinics

Updated patient demographics