Roba Elshafei
North Royalton,Ohio
Summary
Hardworking Pre-PA Student with the drive and skills necessary to excel in the healthcare field. Talented at performing tests and procedures using standard lab equipment. Learning new skills and tasks quickly. Excellent oral and written communication skills with superior critical thinking abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Raising Canes Crew Member
Raising Canes
01.2022 - Current
- Provide strong customer service to clients from diverse backgrounds
- Greeted guests with a smile, received orders, processed payments, and responded appropriately to customer issues
- Food preparation, cooking, and serving
- Trained new employees.
Arby's Crew Member
Arby's
06.2020 - 01.2022
- Maintain high standards of customer service during high volume and fast-paced operations
- Communicated positively and clearly with coworkers and management
- Operated cash register or point of sale devices as needed and used value-added suggestive-selling techniques to generate additional sales opportunities.
Mcdonalds Crew Member
Mcdonalds
06.2019 - 01.2020
- Used computer systems to take orders and ensured they were properly prepared
- Offered additional assistance to ensure pleasant dining experience
- Cleaned the kitchen area, counters, food preparation areas, and utensils.
Education
Bachelor of Science - Biology
Baldwin Wallace University
Berea, OH05.2025
Associate of Science - Biology
Cuyahoga Community College
Cleveland, OH05.2023
Skills
- Customer Engagement
- Drive-Thru Operations
- Order Management
- Confidentiality
- Inventory Management
Certification
- Stop The Bleed Certified
- Physical Therapy Technician Certified
- CPR Certified
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Raising Canes Crew Member
Raising Canes
01.2022 - Current
Arby's Crew Member
Arby's
06.2020 - 01.2022
Mcdonalds Crew Member
Mcdonalds
06.2019 - 01.2020
Bachelor of Science - Biology
Baldwin Wallace University
Associate of Science - Biology
Cuyahoga Community College
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