Robbi Buhr
Union
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, honed at various work places. Proven ability in efficient product inspection and maintaining workplace cleanliness. Recognized for timely deliveries and accountability as a City Letter Carrier, ensuring customer satisfaction and operational excellence. Committed to safety and quality in all tasks.
Overview
7
7
years of professional experience
Work History
Production Worker
Ritchie Industries
Conrad, IA
10.2022 - Current
- Conducted quality checks to ensure compliance with production standards.
- Maintained clean and organized workstations to promote safety and efficiency.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Made sure that products were produced on time and are of good quality.
- Inspected products and machines to maintain quality and efficiency.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
City Letter Carrier
United States Post Office
Fort Dodge, IA/ Iowa Falls, IA
11.2019 - 10.2022
- Delivered mail and packages efficiently to designated routes, ensuring timely service.
- Maintained detailed records of deliveries and received signatures upon completion.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Picked up outgoing mail from letter boxes and in person from customers.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Planned and cased mail in sequence of delivery for designated route.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
- Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
- Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
Team Member
Casey's
Toledo, IA
07.2019 - 11.2019
- Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Maintained organized cash register area, enhancing operational efficiency and customer satisfaction.
- Assisted customers with product inquiries, fostering positive shopping experiences and promoting store loyalty.
- Monitored store displays for compliance with merchandising standards, contributing to effective promotional strategies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Crew Member
Hardee's
Toledo, IA
03.2019 - 08.2019
- Provided exceptional customer service, ensuring positive dining experiences and fostering customer loyalty.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Monitored cleanliness standards in dining areas, ensuring compliance with health regulations and policies.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Education
GED -
Iowa River Valley Continuing Education
Marshalltown, IA06-2013
Skills
- Maintaining workplace cleanliness
- Efficient product packaging
- Heavy lifting
- Product assembly
- Product inspection
- Hand tools
- Package handling
- Safe driving
- Weather preparedness
- Efficient delivery
- Delivery speed
- Handheld device operation
- Punctuality
- Mail sorting
- Mail delivery
- Sorting accuracy
- Reading comprehension
- Accountability
- Vehicle loading
- Safety awareness
- Weather tolerance
- Parcel delivery
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
Timeline
Production Worker
Ritchie Industries
10.2022 - Current
City Letter Carrier
United States Post Office
11.2019 - 10.2022
Team Member
Casey's
07.2019 - 11.2019
Crew Member
Hardee's
03.2019 - 08.2019
GED -
Iowa River Valley Continuing Education