Quickbooks
Robbi Hosley
Gulfport,MS
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
14
14
years of professional experience
Work History
Real Estate Agent
Century 21 J. Carter & Company
Gulfport, MS
08.2018 - Current
- Ensured all transactions followed state laws regarding real estate practices.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Presented properties to potential buyers and addressed questions.
- Coordinated appointments to show homes to prospective buyers.
- Managed real estate transactions from initiation to closing.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Director of Administration
RHA Contractors
Gulfport, MS
09.2014 - 07.2024
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Planned and controlled budgets for contracts, equipment and supplies.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Managed day-to-day operations of the office, including budgeting, purchasing, personnel management, payroll processing, and financial reporting.
- Established administrative processes to streamline workflow, reduce costs, and increase productivity.
- Recruited qualified candidates by conducting job interviews; evaluated applicant qualifications against established criteria.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Directed staff in providing timely responses to customer inquiries and requests for information.
- Guided and oversaw operation of subsidiary staffing company, providing support for selection, training and assignment of temporary staff and participating in new employee onboarding.
- Developed and implemented organizational policies and procedures to ensure efficient operations.
- Organized and maintained documents, files and records.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Oversaw operation of administrative services, finances, contract negotiation, and fulfillment, customer service and marketing divisions.
- Maintained records of contracts with vendors; monitored vendor performance according to terms of contract agreements.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Benefit Program Specialist
State of Mississippi Division of Medicaid
Gulfport, MS
08.2012 - 09.2014
- Performed quality assurance reviews of benefit program applications prior to approval or denials.
- Coordinated with other departments to ensure accuracy of information related to benefits programs.
- Implemented changes resulting from legislative updates affecting the implementation of specific benefit programs.
- Processed applications for new or renewal of benefits programs.
- Checked accuracy and completeness of benefits applications and documents.
Lead Teller
Wells Fargo
Gulfport, MS
05.2011 - 08.2012
- Managed supply of cash for the branch, including ordering cash from the vault as necessary.
- Performed daily balancing of the cash drawer as well as other assigned duties such as ATM monitoring or check cashing.
- Maintained cash drawer within prescribed cash limits and meet cash balancing requirements.
- Handled complex transactions and provided backup support to other tellers as needed.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Ensured adherence to all applicable laws and regulations related to banking operations.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Monitored daily cash levels in the vault and reconciled discrepancies.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Supervised and trained team of tellers, enhancing productivity and customer service skills.
Education
Real Estate
Real Estate Training Institute
Biloxi, MS09-2019
BBA - Management
William Carey University
Gulfport, MS08-2006
Skills
- Innovative marketing strategist
- Comparative market analysis
- Property sales
- Proficient in Microsoft office
- Negotiation expertise
- Contract preparation
- Highly professional
- Works well independently
- Administrative support
- Database management
- Excellent teamwork
- Client management
- Intuit QuickBooks expert
- Honest and ethical
Certification
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementCompany CultureHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid time off401k matchStock Options / Equity / Profit SharingPaid sick leaveWork from home optionSoftware
Microsoft Office Suites
Followup Boss
Languages
English
Native language
Timeline
Real Estate Agent
Century 21 J. Carter & Company
08.2018 - Current
Director of Administration
RHA Contractors
09.2014 - 07.2024
Benefit Program Specialist
State of Mississippi Division of Medicaid
08.2012 - 09.2014
Lead Teller
Wells Fargo
05.2011 - 08.2012
Real Estate
Real Estate Training Institute
BBA - Management
William Carey University
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