Robbi Lewis
Denison,TX
Summary
Dynamic professional with a proven track record at Asher Point of Sherman, excelling in budget development and staff management. Enhanced operational efficiency through strategic relationship building and quality control initiatives, fostering a positive work environment. Committed to resident satisfaction and mentoring teams for peak performance.
Overview
2024
2024
years of professional experience
Work History
Assistant Executive Director
Asher Point of Sherman
- Established performance metrics to evaluate employee performance, driving improvements in efficiency.
- Fostered a positive work environment by creating open lines of communication and addressing concerns promptly.
- Developed positive relationships on behalf of company with government regulators, families, and community at large.
- Monitored overtime and addressed staffing and scheduling issues with department leaders.
- Managed budgets and financial reporting to maintain fiscal responsibility and transparency.
- Mentored staff members for professional growth, leading to increased job satisfaction and productivity.
- Managed turnover and appropriate adequate staffing through development of recruitment sources.
- Supported and assisted executive director in management of facility budgets and business practices.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
Bartender
Best Burger Barn
10.2020 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Warehouse Packer
Tyson Foods
08.2016 - 11.2019
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Dietary Services Manager
Healthcare Services Group
01.2015 - 08.2016
- Utilized data analysis techniques to identify areas of improvement within the department''s operations, leading to increased efficiency across all functions.
- Implemented innovative menu options that catered to diverse tastes, increasing overall patient satisfaction levels.
- Coordinated special events and catering requests, exceeding expectations while staying within budget constraints.
- Implemented portion control measures to reduce waste while maintaining proper nutrition levels for patients.
- Developed and implemented comprehensive training programs for new hires, ensuring consistency in service quality.
- Managed inventory effectively, reducing food waste and cutting costs without sacrificing meal quality or variety.
- Purchased food supplies for department according to budget limitations.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Housekeeping Supervisor
Healthcare Services Group
09.2008 - 01.2015
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Managed laundry sorting, washing, drying, and ironing.
- Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
Education
Denison High School
Denison, TX1998
Skills
- Budget development
- Human resources management
- Relationship building
- Resident satisfaction
- Staff management
- Quality control
- Attention to detail
- Team leadership
Timeline
Bartender
Best Burger Barn
10.2020 - 12.2023
Warehouse Packer
Tyson Foods
08.2016 - 11.2019
Dietary Services Manager
Healthcare Services Group
01.2015 - 08.2016
Housekeeping Supervisor
Healthcare Services Group
09.2008 - 01.2015
Assistant Executive Director
Asher Point of Sherman
Denison High School
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