Summary
Overview
Work History
Education
Skills
Summary Of Professional Qualifications
References
Timeline
Generic

Robbie Kendall

Milwaukee,Wisconsin

Summary

Document Control Specialist experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.

Overview

20
20
years of professional experience

Work History

Associate II-Records Management

Milwaukee Public Schools (MPS)
01.2022 - Current
  • Serves as the resource person and consults with various divisions, departments and schools On the implementation of a unified records management operation for MPS
  • Works closely with the Office of the City Attorney to ensure that District records management and destruction policies, procedures and practices meet all legal requirements
  • Facilitates and coordinates the MPS Record Management Advisory Committee to review, promote and implement district-wide sharing and public access to the district’s information resources
  • Oversees the implementation of MPS Administrative Policy and the provision of guidelines for development and maintenance of District records standards and records management operations
  • Coordinates the operation and maintenance of the records systems including creation, receipt, storage, security, access, retrieval and disposition
  • Works with the Office of Board Governance to review existing records systems, ascertain user needs and recommend necessary changes or updated systems
  • Coordinates the responses to all inquiries regarding records under Wisconsin Open Records laws
  • Serves as the liaison officer for records shared with the Wisconsin Department of Public Instruction, the City of Milwaukee, other school districts and entities that may be requesting MPS records.

Manager of Records

Milwaukee Job Corps Center
01.2010 - 01.2022
  • Conduct Quality Control review on new students’ applicant files per the Federal Regulations
  • Facilitate and conduct Quarterly Compliance Trainings Ensures the operations of the Records Department complies with the Policy Requirement Handbook (PRH)
  • Facilitate Leave Committee to review and approve all students’ leaves in accordance with the PRH
  • Oversee external audits of other Job Corps Centers Ensure all Data reports are accurate Ensure the center maintain its On Board Strength (OBS) per the Government Requirements
  • Work in collaboration with Outreach and Admissions to ensure the center maintains its On Board Strength (OBS) per Department of Labor requirements
  • Assist with student retention

Director of Business Services

Trinity Christian Academy for Nonviolence
01.2007 - 01.2009
  • Administered daily operations and managed service departments which included clerical, transportation, food service, and maintenance
  • Implemented strategies associated with internal operations
  • Processed payroll for employees twice a month, prepared payroll journal entries and processed tax payments
  • Processed accounts receivable and accounts payable and maintained bank balances in QuickBooks Prepared financial statements for the Board of Directors
  • Provided daily operational review and quality control of education accountability as it relates to imposed government regulatory requirements in the Milwaukee Parental Choice Program
  • Conducted studies on staff projections, staff utilization and budgeting needs for personnel in conjunction with working with school administrator to prepare recommendations for the annual budget; developed multi-year projections for school budget
  • Developed and implemented the school policies and procedures, discipline plan, and initiated the accreditation process
  • Ensure compliance with the Federal and State Regulations

Human Resources Manager

My Home, Your Home Inc.
01.2005 - 01.2007
  • Performed human resource management duties, i.e., recruitment, selection, training and development, scheduling and evaluating employees
  • Comply with State and Federal Regulaions Wrote and enforced policies and procedures affecting day-to-day operations and conducted internal investigations
  • Improved employee morale and reduced employee turnovers by developing comprehensive training programs
  • Developed an in-depth performance management system and improved physical working conditions
  • Implemented and modified new employee orientation, getting employees started on the right path with clear communication about their job, departments and organization’s goal.

Wraparound Care Coordinator

01.2004 - 01.2005
  • Handled all aspects of case planning and case management including complying with program requirements and evaluating client progress
  • Primary focus was to serve children and youths who had serious emotional disorders and who were identified by the Child Welfare or Juvenile Justice System
  • Facilitated team meetings to implement a written Plan of Care to address unmet needs
  • Addressed Crisis and conflict resolution, implemented an effective Crisis Plan
  • Provided in-home intervention services for a case load of 10 families and assisted families in identifying their strengths, emotional and behavioral needs
  • Acted as a trainer in conjunction with the supervisor in teaching wraparound process to new and existing staff
  • Instructed new staff regarding policy and procedures as needed.

Education

Master of Business Administration -

CARDINAL STRITCH UNIVERSITY
Milwaukee, Wisconsin
01.2006

Bachelor of Science, Business Management -

CARDINAL STRITCH UNIVERSITY
Milwaukee, Wisconsin
01.2001

Skills

  • Customer Satisfaction
  • Requirements Management
  • Administrative Management
  • Standard Operating Procedures Understanding
  • Departmental Operations
  • Department Development
  • Audit Support
  • Records Management Systems
  • Records Compliance Management
  • Oral Presentations

Summary Of Professional Qualifications

Ambitious, hardworking and committed professional with a successful record of accomplishments in the private and nonprofit sectors. Demonstrated skills include but not limited to: Quality Assurance Audits, Compliance Trainer, Detail Oriented, Ability to develop and lead a team, Proficient in Microsoft Office toolset, Excellent Communication Skills

References

  • Ms. Vera Ford, 6665 N. 60th Street, Milwaukee, WI, 53223, 414-616-5703, 414-810-8649
  • Mrs. Lantha Little, 700 W. State Street, Milwaukee, WI, 53233, 414-297-8569, 414-793-8267
  • Ms. Helen Smith, 8600 W. Douglas, Milwaukee, WI, 53225, 414-760-1473, 414-616-5749

Timeline

Associate II-Records Management

Milwaukee Public Schools (MPS)
01.2022 - Current

Manager of Records

Milwaukee Job Corps Center
01.2010 - 01.2022

Director of Business Services

Trinity Christian Academy for Nonviolence
01.2007 - 01.2009

Human Resources Manager

My Home, Your Home Inc.
01.2005 - 01.2007

Wraparound Care Coordinator

01.2004 - 01.2005

Master of Business Administration -

CARDINAL STRITCH UNIVERSITY

Bachelor of Science, Business Management -

CARDINAL STRITCH UNIVERSITY
Robbie Kendall