Robbie Kendall
Milwaukee,WI
Summary
Highly organized and detail-oriented Records Manager with 10+ years of experience optimizing records management processes, ensuring regulatory compliance, and improving operational efficiency. Proven track record in leading teams and developing strategic initiatives to streamline processes to document workflows and enhance data accessibility. Strong leadership skills focused on team development and performance management.
Overview
21
21
years of professional experience
Work History
Associate II-Records Management
Milwaukee Public Schools, MPS
03.2022 - Current
- Works closely with the City Attorney to ensure that the District Records Management system and destruction policies, procedures, and practices meet all legal requirements.
- Facilitates and coordinates the MPS Record Management Advisory Committee to review, promote, and implement district-wide sharing and public access to the district's information resources.
- Coordinates the operation and maintenance of the records systems, including creation, receipt, storage, security, access, retrieval, and disposition.
- Works with the Office of Board Governance to review existing records systems, ascertain user needs, and recommend necessary changes or updated systems.
- Coordinate the responses to all inquiries regarding records under the Wisconsin Open Records Law.
- Serves as the liaison officer for records shared with the Wisconsin Department of Public Instruction, the City of Milwaukee, other school districts, and entities that may be requesting MPS records.
- Oversees the implementation of MPS Administrative Policy and the provision of guidelines for the development and maintenance of District records standards and records management operations.
Manager of Records
Milwaukee Job Corps Center
10.2010 - 03.2022
- Performed quality control reviews on new students' applicant files in compliance with federal regulations.
- Facilitated and conducted Quarterly Compliance Trainings to ensure adherence to the Policy Requirement Handbook (PRH) in the Records Department operations.
- Facilitate Leave Committee to review and approve all students' leaves in accordance with the PRH.
- Managed external audits for multiple Job Corps Centers and achieved compliance with reporting standards. Maintained accuracy of all data reports to ensure quality control measures. Upheld government requirements for the center's On Board Strength (OBS).
- Collaborated with Outreach and Admissions to maintain the center's On Board Strength (OBS) according to Department of Labor requirements.
- Assisted with student retention.
- Conducted regular audits of physical and digital records to ensure accuracy and compliance with legal regulations.
Director of Business Services
Trinity Christian Academy for Nonviolence
08.2007 - 08.2009
- Managed the day-to-day functions of various departments, such as clerical, transportation, food service, and maintenance.
- Implemented strategies associated with internal operations.
- Managed bimonthly employee payroll processing, created journal entries for payroll transactions, and handled tax payments.
- Managed processing of accounts receivable and payable, alongside balancing bank accounts, using QuickBooks, and prepared financial statements for the Board of Directors.
- Provided daily operational review and quality control of education accountability as it relates to imposed government regulatory requirements in the Milwaukee Parental Choice Program.
- Conducted studies on staff projections, staff utilization, and budgeting needs for personnel in conjunction with working with school administrators to prepare recommendations for the annual budget. Developed multi-year projections for the school budget.
- Developed and implemented the school policies and procedures, discipline plan, and initiated the accreditation process.
- Ensured compliance with Federal and State Regulations.
Human Resources Manager
My Home, Your Home Inc.
01.2004 - 07.2006
- Performed human resource management duties, i.e., recruitment, selection, training and development, scheduling, and evaluating employees.
- Complied with State and Federal Regulations, wrote and enforced policies and procedures affecting day-to-day operations, and conducted internal investigations.
- Improved employee morale and reduced employee turnover by developing comprehensive training programs.
- Developed an in-depth performance management system and improved physical working conditions.
- Implemented and modified new employee orientation, getting employees started on the right path with clear communication about their job, departments, and organization's goal.
Education
Master of Business Administration -
CARDINAL STRITCH UNIVERSITY
Milwaukee, Wisconsin05-2006
Bachelor of Science, Business Management -
CARDINAL STRITCH UNIVERSITY
Milwaukee, Wisconsin12-2001
Skills
- Records Management Systems
- Records Compliance Management
- Quality Assurance
- Time Management
- Decision-Making
- Excellent Communication
- Problem-Solving
- Training and Development
References
References available upon request.
Timeline
Associate II-Records Management
Milwaukee Public Schools, MPS
03.2022 - Current
Manager of Records
Milwaukee Job Corps Center
10.2010 - 03.2022
Director of Business Services
Trinity Christian Academy for Nonviolence
08.2007 - 08.2009
Human Resources Manager
My Home, Your Home Inc.
01.2004 - 07.2006
Master of Business Administration -
CARDINAL STRITCH UNIVERSITY
Bachelor of Science, Business Management -
CARDINAL STRITCH UNIVERSITY
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