Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robbie Schaefer

Sauk Rapids,MN

Summary

Highly effective Recruiter well-versed in promoting positive and productive environments. Remains calm and collected in high-stress environments. Have a number of years in either supervisor or management roles. Spent a great deal of time improving processes and training new hires while still maintaining top department performance in hires.

Overview

13
13
years of professional experience

Work History

Lead Driver Consultant

ATS
01.2015 - Current
  • Verified applicant references and employment details.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Operated and maintained applicant tracking and candidate management systems.
  • Trained all new recruiters and have been ongoing resource to help them be successful while maintaining top production for recruiters. Will be over 200 hires for 2022.
  • Department leader for working with other departments and implementing new technology.
  • Coordinated implementation of new workflow process including mapping of current and future process.
  • Identified process breakdowns and developed improvement plans to resolve.

Sales Consultant

DM Motors
06.2012 - 01.2015
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Followed up with existing customers to provide additional support and address concerns.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Maximized customer retention by resolving issues quickly.
  • Implemented CRM which increased sales and customer retention.
  • Provided sales and customer service assistance to walk-in traffic

Regional Manager

Service Master
01.2010 - 06.2012
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
  • Reduced turnover 20% by enhancing training, motivation and engagement strategies with all employees.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve customer satisfaction.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Managed 4 assistant managers and gave them all tools and knowledge necessary to take care of 128 staff members under them.
  • Turned profit in my division for first time in history of company.
  • Increased customer satisfaction surveys from 8% to nearly 90% in my first year and maintained that level into my second year.

Education

Some College (No Degree) - Computer Programming

Rasmussen Business College
St. Cloud, MN

High School Diploma -

Sauk Raapids High School
Sauk Rapids, MN
05.1992

Skills

  • New Hire Onboarding
  • Candidate Searching
  • Recruitment Management
  • Employee Relations
  • Decision Making
  • Business Intelligence
  • Personnel Management
  • New process implementation

Timeline

Lead Driver Consultant

ATS
01.2015 - Current

Sales Consultant

DM Motors
06.2012 - 01.2015

Regional Manager

Service Master
01.2010 - 06.2012

Some College (No Degree) - Computer Programming

Rasmussen Business College

High School Diploma -

Sauk Raapids High School

Similar Profiles

CREATE PROFILE
Robbie Schaefer