Robbie Smith
Evansville,IN
Summary
Proven track record in diverse industries and strong background in IT. Consistently delivers exceptional results. Adapts and excels in different environments, building a solid reputation. Highly regarded for technical expertise and navigating complex challenges. Strong work ethic and commitment to excellence, maintaining professionalism and achieving outstanding outcomes.
Overview
10
10
years of professional experience
1
1
Certificate
2
2
Degrees
Work History
Systems Engineer
Advanced Network & Computer Services
07.2024 - Current
- Project Management:
- Plans, executes, and closes projects of varying size and complexity
- Develops and maintains project plans, schedules, and budgets
- Identifies and manages project risks and issues
- Communicates effectively with stakeholders regarding project status and progress
- Adheres to project management methodologies and best practices
- Technical Expertise:
- Possesses in-depth knowledge of complex network architectures and technologies
- Designs, implements, and troubleshoots solutions within complex network environments
- Works with both private and government network security protocols and standards
- Stays current on emerging network technologies and trends
- Client/Stakeholder Management:
- Collaborates effectively with clients and stakeholders to gather requirements and understand needs
- Builds and maintains strong relationships with clients and partners
- Provides technical guidance and support to clients
- Ensures client satisfaction and project success
- Problem Solving and Analysis:
- Analyzes complex network issues and identifies root causes
- Develops and implements creative solutions to address challenges
- Thinks critically and strategically to overcome obstacles
- Demonstrates strong analytical and problem-solving skills
- Communication and Teamwork:
- Communicates effectively both verbally and in writing
- Works collaboratively with cross-functional teams
- Shares knowledge and expertise with colleagues
- Contributes to a positive and productive work environment
Senior Network Administrator
Anchor Industries Incorporated
11.2018 - 07.2024
- Provide support to all users, Phone / Email / Walk In
- Install / repair servers and pc's (Hardware & Software)
- Complete detailed reports and documentation
- Support a wide variety of hardware / software / network / cloud services
- Field test new builds and unproven concepts and services
- Coordinate with other IT teams / Vendors / Departments to provide services
- Maintain Active Directory Domain Services
- Maintain Group Policy
- Write Batch, PowerShell, Python, SQL, and X++ scripts for automation of processes
- Experience in Ticketing Systems
IT Tier 1 Service Desk Support Analyst
Tommy Bahama Incorporated
11.2017 - 06.2018
- Provide support to all users, Phone / Email / Walk In
- Install / repair servers and pc's (Hardware & Software)
- Complete detailed reports and documentation
- Support a wide variety of hardware / software / network
- Field test new builds and unproven concepts and services
- Coordinate with other IT teams / Vendors / Departments to provide good services
- Utilized / maintained Active Directory Domain Services
- Coordinate and maintained Group Policy
- Wrote Batch files, PowerShell, Python scripts for automation of processes
- Experience in Ticket Systems
- Corporate environment experience
- Support Tier 2 experience
- Experience with Okta, Citrix integration & Services
Education
High school diploma or GED -
Associates - Computer Science
Pierce College
01.2018
Associates - Network Engineering
Pierce College
01.2018
Skills
- Networking Fundamentals
- Load balancing
- Remote Access Software
- Network Support
- Juniper
- OSPF
- Operating systems
- Scripting
- Azure
- Windows Server Administration Fundamentals
- Python
- VMWare
- Microsoft Windows Server
- Cisco ASA
- DNS
- SCCM
- CCNA Security
- TCP/IP
- PowerShell
- ESXi
- Desktop support
- Windows
- DHCP
- Technical Support
- Cloud architecture
- Computer networking
- IP networking
- Power BI
- Information Security
- Microsoft SQL Server
- Microsoft Exchange
- Systems engineering
- CCNA
- Active Directory
- System Administration
- Cloud Computing
- Network engineering
- Cloud Fundamentals
- LAN
- SSL
- Windows Operating System Fundamentals
- Root cause analysis
- Citrix
- IT support
- Customer service
- Software Troubleshooting
- Bash
- Linux
- Mac OS
- VSphere
- CISSIP
- BGP
- PaaS
- Communication skills
- Research
- Organizational skills
- Security Fundamentals
- IPsec
- Software deployment
- Network Firewalls
- Help Desk
- SQL
- Virtualization
- Shell Scripting
- Microsoft Word
- Firewall
- VoIP
- Intune
- Disaster Recovery
- Network Administration
- Encryption
- VPN
- IaaS
- Business Requirements
- Systems analysis
- Distributed systems
- Debugging
- TCP
- WAN
Certification
Secret Clearance
Timeline
Systems Engineer
Advanced Network & Computer Services
07.2024 - Current
Senior Network Administrator
Anchor Industries Incorporated
11.2018 - 07.2024
IT Tier 1 Service Desk Support Analyst
Tommy Bahama Incorporated
11.2017 - 06.2018
High school diploma or GED -
Associates - Computer Science
Pierce College
Associates - Network Engineering
Pierce College
Military Service
United States Army, United States, Specialist, 08/01/08, 04/30/15
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