Summary
Overview
Work History
Education
Skills
Accomplishments
Jiu-Jitsu
Timeline
Barista

Robbie Wauro

Phoenix,AZ

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and staying true to his values. Pursues every opportunity to support team members and proactively address issues. Hard worker who does not shy away from any task or stressful situation. Diligent leader who thrives in chaos and maintains professionalism.

Overview

7
7
years of professional experience

Work History

Barista

Church For The Nations - Phoenix
10.2022 - 05.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Ran errands to obtain supplies for the coffee shop.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Sales Associate

Costco Wholesale Corp
12.2021 - 10.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educate customers on the latest technology and upgrades that were available at our warehouse and out in the tech market.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Team Leader

US Army
01.2019 - 07.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

Radar Repairer

US Army
07.2016 - 07.2021
  • Troubleshot complex issues effectively using diagnostic tools, manuals, schematics, or other resources available to find appropriate solutions quickly.
  • Performed preventative maintenance on various equipment models to minimize future breakdowns and extend their lifespan significantly.
  • Collaborated with team members to complete complex repair projects, ensuring high-quality results and timely completion.
  • Developed expertise in repairing a wide range of equipment, including electrical systems, mechanical components, and software-related issues.
  • Provided mentoring and training support for junior technicians, enhancing their skills and fostering teamwork within the department.
  • Earned a reputation for reliability and professionalism by consistently meeting or exceeding expected turnaround times for repair projects.
  • Kept up-to-date with industry advancements through continuous learning opportunities, such as workshops, online courses, and worldwide training events.

Education

No Degree - Science

Paradise Valley Community College
Phoenix, AZ

Bachelor of Science - Nursing

Arizona College of Nursing
Phoenix, AZ
04.2025

High School Diploma -

Thunderbird High School
Phoenix, AZ
05.2016

Skills

  • Friendly and outgoing
  • Team Player
  • Active listening & engagement
  • Compassionate about craft
  • Enthusiastic about learning
  • Hard Worker
  • Problem Solver
  • Leader
  • Initiative
  • Adaptability
  • Self Control
  • Patience

Accomplishments

I was able to lead my team to victory in a competition of all sentinel radar teams in the pacific theater. Through hard work and persistence my team was able to outdo all other teams.

Jiu-Jitsu

I have been training Brazillian Jiu-Jitsu (BJJ) for 3 years. I am very passionate about this sport and am involved in the competition circuit and once I am out of school look forward to becoming a youth coach. BJJ helped me to transition out of the military and reintegrate into normal life, as well as maintain peak physical performance.

Timeline

Barista

Church For The Nations - Phoenix
10.2022 - 05.2023

Sales Associate

Costco Wholesale Corp
12.2021 - 10.2022

Team Leader

US Army
01.2019 - 07.2021

Radar Repairer

US Army
07.2016 - 07.2021

No Degree - Science

Paradise Valley Community College

Bachelor of Science - Nursing

Arizona College of Nursing

High School Diploma -

Thunderbird High School

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Robbie Wauro