Robbie Young

• Processed customer transactions accurately and efficiently using point-of-sale (POS) systems.
• Assisted in maintaining store inventory levels through accurate stock management.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Collaborated with team members to ensure a smooth checkout experience during peak hours.
• Conducted daily cash reconciliations to maintain financial accuracy and accountability.
• Implemented strategies to enhance the overall shopping experience for customers, improving satisfaction ratings.
• Monitored store displays and promotions to ensure compliance with company guidelines and enhance sales efforts.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Departed position due to workplace discrimination. I was a cashier

• Organized and maintained digital filing systems for efficient document retrieval.
• Coordinated scheduling and communication between clients and stakeholders to streamline operations.
• Managed correspondence, ensuring timely responses and effective information dissemination.
• Prepared meeting agendas and minutes, enhancing follow-up actions for team discussions.
• Assisted in developing client proposals, contributing to service offerings and business growth.
• Implemented process improvements that increased workflow efficiency and reduced errors.
• Trained new administrative staff on office procedures and software applications to ensure consistency.
• Established protocols for data entry accuracy, enhancing overall operational reliability.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Maintained electronic filing systems and categorized documents.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Entered data into system and updated customer contacts with information to keep records current.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
• Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
• Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

• Monitored patient safety and well-being during care periods.
• Assisted patients with daily activities, enhancing comfort and support.
• Communicated effectively with healthcare professionals regarding patient needs.
• Documented patient observations to ensure continuity of care.
• Adapted quickly to changing situations, providing responsive support for patients.
• Maintained a clean and organized environment conducive to healing.
• Developed rapport with patients to promote emotional well-being and trust.
• Collaborated with family members to address concerns and improve care strategies.
• Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
• Increased patient morale through engaging conversation and companionship throughout their hospital stay.
• Contributed to overall hospital efficiency by completing assigned tasks in a timely manner, ensuring optimal levels of care were maintained at all times.
• Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
• Displayed adaptability in working with diverse populations of patients, including those with varying ages, cultural backgrounds, and medical conditions.
• Exhibited excellent problem-solving skills in addressing complex patient needs or situations, ensuring optimal outcomes for all involved parties.
• Encouraged positive interactions among family members visiting the patient, fostering an environment conducive to healing.
• Provided compassionate care to patients, assisting with daily activities such as feeding, bathing, and personal hygiene.
• Promoted a calm atmosphere within the hospital room, utilizing effective stress reduction techniques tailored to each patient''s preferences.
• Promoted adherence to hospital policies and procedures among patients and visitors, contributing to a safe and orderly healthcare setting.
• Improved communication between nursing staff and patients by regularly updating on patient status and needs.
• Ensured cleanliness and organization of the patient''s environment by performing light housekeeping tasks as needed.
• Assisted in preventing bedsores for immobile patients through regular repositioning and attentive skin care practices.