Summary
Overview
Work History
Education
Skills
Certification
Timeline
dc
Robert Taylor

Robert Taylor

Chula Vista,CA

Summary

With a strong background in event management, successfully orchestrating memorable events from start to finish. Utilized project management skills and exceptional customer service abilities at Club Obsession to enhance overall event experiences, resulting in a significant increase in client retention. Talent for collaborating effectively across teams and meticulous attention to detail ensuring flawless execution and innovative solutions to logistical challenges. Event management professional with a proven track record, prioritizing team collaboration and adaptability to meet evolving needs. Excels in logistics coordination, vendor negotiations, and budget management. Reliable and results-oriented approach prepared to make a significant impact. Qualified Assistant Event Manager with a demonstrated ability to seamlessly orchestrate events while maintaining high client satisfaction. Expertise lies in coordinating logistics and managing vendor relationships, showcasing organizational and multitasking skills. Strong aptitude for managing budgets and timelines effectively.

Overview

10
10
years of professional experience
1
1
Certificate

Work History

Assistant Event Manager

Club Obsession
07.2023 - Current
  • Actively participated in site visits, providing valuable input on venue selection based on logistical requirements.
  • Developed detailed timelines for each event, ensuring timely execution of tasks and deliverables.
  • Contributed creative ideas during brainstorming sessions, leading to memorable and engaging events.
  • Enhanced event experiences by coordinating and executing seamless logistics and operations.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Increased client retention through proactive communication and excellent customer service.
  • Collaborated with cross-functional teams to successfully execute large-scale events.
  • Conducted post-event evaluations to assess successes and areas for improvement, driving continuous improvement efforts.
  • Improved attendee satisfaction by implementing innovative solutions to address common pain points.
  • Handled registration processes efficiently, delivering a smooth check-in experience for attendees.
  • Coordinated with various internal departments to ensure adequate staffing levels at each event, optimizing resources effectively.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for clients while maintaining strong relationships.
  • Maintained accurate records of expenses incurred throughout the planning process, enabling effective budget management.
  • Supported the Event Manager in overseeing all aspects of event production from concept to completion.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Trained and supervised event staff to complete tasks on time.
  • Seeking out a set of 20-50 participants to run the event.
  • Assigning those participants positions based on ability, the worker’s schedule, and open spots.
  • Managing that set of participants to make sure everyone arrives on time and does what is expected of them.
  • Assist employees with the completion of their duties if they need it.
  • Created a spreadsheet to organize volunteer information.
  • Kept notes on which workers did well and which ones could improve (or should not be welcomed back).
  • Acted as admin for volunteer online message board.
  • Helping to move furniture at the events.
  • Rent the necessary equipment for events.
  • Venue set up and breakdown.
  • Managing performers backstage.
  • Assisting with front desk duties and check-in.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Streamlined vendor communication for improved efficiency in event planning and execution.
  • Assisted in creating detailed floor plans and layouts that maximized space utilization while adhering to safety regulations.
  • Assisted in marketing efforts for increased event attendance, reaching a wider audience base.
  • Managed budgets, ensuring cost-effective event organization without compromising quality.
  • Liaised closely with clients throughout the entire planning process, ensuring their vision was accurately realized.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Produced concept plans for high-profile corporate meetings and events.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Coordinated travel and accommodations for event attendees.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Delivered prompt payment for event vendors, venues, staff and transportation providers.
  • Implemented protocols and procedures to effectively manage planning process.
  • Utilized social media to promote events and increase attendance.
  • Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
  • Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
  • Ensured smooth transitions between program elements at live events through effective stage management techniques.
  • Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
  • Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
  • Recruited trained, and managed teams of volunteers to assist with event operations and logistics.

Intern

TURN San Diego
07.2023 - 03.2024
  • Managed post-event follow-up communications with attendees, providing valuable information and gathering feedback for future improvements.
  • Brainstormed and implemented creative event concepts and themes.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Trained and supervised event staff to complete tasks on time.

Intern

PH X/Y
07.2023 - 03.2024
  • Gained hands-on experience with industry-standard equipment while working closely with experienced audio professionals.
  • Contributed to a positive work environment by consistently demonstrating a strong work ethic, a team-first attitude, and a willingness to assist others as needed.
  • Assisted in producing high-quality recordings by setting up and operating recording equipment.
  • Collaborated with event organizers to ensure optimal audio setup for various venues and occasions.
  • Increased efficiency of sound checks by promptly identifying and addressing technical issues.
  • Controlled microphones, sound levels, and outputs to produce high-quality tracks for a variety of clients.
  • Mixed and edited audio for live and recording events.
  • Collaborated with artists, producers, and engineers to create audio recordings.
  • Enhanced audience experience by producing clear and balanced sound for live performances.
  • Separated instruments, vocals, and peripheral sounds and mixed during post-production stage.
  • Pre-production which includes the Planning, Coordination, and Marketing of events associated with the Hillcrest Business Association.
  • Production which includes packing event equipment for transportation, equipment transportation, and set-up equipment for event execution.
  • Staging in which to help in production management and artist liaison, talent management, and live sound engineering.
  • Post-production collaboration on debriefing of event, and meeting attendance of committee members.
  • Office and studio work which includes the sound infrastructure and organization of the event.
  • Sound Studio Infrastructure and Management
  • Scheduling and Logistics of events
  • Office and equipment organization
  • Administrative work
  • Personal Assistant works for supervisor.
  • Incorporate teachings into sound manipulation through the Adobe software for personal use.

Barista Trainee

Starbucks
10.2022 - 12.2022
  • Exceeded expectations in multitasking, managing simultaneous drink orders and customer interactions while maintaining a fast-paced work environment.
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Demonstrated flexibility in scheduling availability, working various shifts as needed to meet the demands of fluctuating business levels.
  • Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.

Server

Hash House a Go Go
03.2021 - 10.2022
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Processed orders and sent to kitchen employees for preparation.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Checked guests' identification before serving alcoholic beverages.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Increased sales significantly by upselling higher-end products to customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Contributed to inventory management by monitoring stock levels.
  • Inspected dishes and utensils for cleanliness.

Sales Associate

HUMANITY SD
01.2021 - 03.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed efficient cash register operations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Pizza Editor/Head Barback

the Pizza Press
08.2020 - 11.2020
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
  • Received and stored food supplies, raw materials and other ingredients.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Achieved consistent positive reviews from customers by delivering exceptional service and high-quality products.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Monitored food temperatures to meet quality and safety standards.
  • Participated in local food events, promoting restaurant and attracting new customers.
  • Ensured all pizzas met visual and taste standards before serving, guaranteeing customer satisfaction.
  • Increased repeat customer base with consistently high-quality pizza preparation.
  • Monitored food safety compliance, adhering to strict health regulations.
  • Fostered positive team environment, encouraging open communication and efficiency.
  • Streamlined pizza-making process, reducing wait times for customers.
  • Managed inventory levels to prevent shortages or excess, optimizing ingredient freshness.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered food to customers at bar and tables.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Learned how to make wide variety of mixed drinks.
  • Replaced empty kegs and soda syrups.
  • Restocked ice, condiments, and snacks.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Assisted in setting up and breaking down bar area for special events.
  • Greeted customers and provided friendly, knowledgeable service.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
  • Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Greeted customers and provided menus upon arrival to dining room.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted with bussing tables and cleaning up spills.
  • Established rapport with customers by providing friendly and attentive service.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Checked ID cards and verified bar guests were of legal age.
  • Operated POS system to collect payments from customers.
  • Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
  • Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Engaged in suggestive selling and other sales techniques.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Provided attentive service and proactively assessed guest needs.
  • Arranged tables and chairs for special occasions and events.
  • Processed payments for orders and provided customers with change.
  • Assisted customers with carry-out service.
  • Offered product samples, answered questions and helped customers find items.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Facilitated smooth workflow by organizing bar layout for easy access to frequently used bottles and tools.
  • Reduced operational costs, implemented recycling program for bottles and cans.
  • Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
  • Improved team morale, trained new barbacks on proper techniques and bar procedures.
  • Enhanced beverage service, assisted in developing streamlined system for tracking and replacing kegs.
  • Ensured optimal cleanliness, sanitized bar surfaces, and washed glassware to maintain hygienic environment.
  • Promoted to lead barback after demonstrating exceptional work ethic and mastery of bar operations.
  • Improved drink preparation times, pre-mixed popular cocktail bases before peak hours.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Dance Teacher/Assistant Choreographer

Kinetic Dance Collective
01.2020 - 03.2020
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Monitored student behavior to identify potential issues and address problems appropriately.
  • Cultivated a positive learning environment by establishing clear expectations and fostering open communication between students, parents, and staff.
  • Planned routines for recitals and performances.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Created a healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Managed costume design and selection, ensuring appropriate attire for each performance and individual dancer's needs.
  • Collaborated with fellow teachers to develop a comprehensive dance curriculum for various age groups and skill levels.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
  • Organized and led rehearsals for successful school performances, showcasing students'' talents and hard work.
  • Provided private lessons for advanced dancers seeking more specialized instruction or audition preparation assistance.
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Implemented injury-prevention techniques into daily warm-ups and stretches to promote healthy dancing habits among students.
  • Adhered to studio guidelines and legal requirements.
  • Assessed students'' progress and provided constructive feedback, enabling continuous improvement in their dance abilities.
  • Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
  • Continually sought professional development opportunities to stay current with industry trends and maintain a high level of expertise in teaching dance techniques.
  • Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
  • Encouraged creativity through improvisation exercises and composition assignments, allowing students to express themselves artistically beyond traditional technique instruction.
  • Enhanced student performance by implementing creative and engaging dance routines.
  • Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
  • Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers.
  • Motivated and encouraged students to practice dance routines to work toward set goals.
  • Adapted lesson plans to accommodate diverse learning styles and abilities, ensuring each student''s needs were met within the classroom setting.
  • Maintained accurate records of attendance, performance evaluations, and lesson plans for effective classroom management.
  • Promoted creative expression to encourage students to explore dance as art and self expression through movement.
  • Created a safe and inclusive environment where students felt comfortable expressing themselves through dance, regardless of their background or experience level.
  • Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
  • Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
  • Organized activities to promote learning and increase student enjoyment.
  • Implemented research-based curriculum and instructional strategies for self-enrichment topics.
  • Created interactive activities to engage students and maximize learning.
  • Conducted classes and workshops for students on special topics of interest.
  • Supported students in identifying, setting, and achieving personal goals.
  • Collaborated with colleagues to share ideas and resources to enhance student experience and success.
  • Met the needs of different students by adapting teaching materials and methods.
  • Provided feedback, guidance, and support to students on participation and performance.
  • Optimized instruction based on student feedback and assessments of courses.

Dance Teacher

Fancy Feet Dance Academy
01.2020 - 03.2020
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Cultivated a positive learning environment by establishing clear expectations and fostering open communication between students, parents, and staff.
  • Monitored student behavior to identify potential issues and address problems appropriately.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Planned routines for recitals and performances.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Motivated and encouraged students to practice dance routines to work toward set goals.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
  • Adapted lesson plans to accommodate diverse learning styles and abilities, ensuring each student''s needs were met within the classroom setting.
  • Provided private lessons for advanced dancers seeking more specialized instruction or audition preparation assistance.
  • Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
  • Implemented injury-prevention techniques into daily warm-ups and stretches to promote healthy dancing habits among students.
  • Continually sought professional development opportunities to stay current with industry trends and maintain a high level of expertise in teaching dance techniques.
  • Encouraged creativity through improvisation exercises and composition assignments, allowing students to express themselves artistically beyond traditional technique instruction.
  • Maintained accurate records of attendance, performance evaluations, and lesson plans for effective classroom management.
  • Adhered to studio guidelines and legal requirements.
  • Created a safe and inclusive environment where students felt comfortable expressing themselves through dance, regardless of their background or experience level.
  • Organized and led rehearsals for successful school performances, showcasing students'' talents and hard work.
  • Collaborated with fellow teachers to develop a comprehensive dance curriculum for various age groups and skill levels.
  • Choreographed unique routines tailored to individual student abilities, enhancing each dancer's strengths while improving areas of weakness.

Bartender/Concessions Cashier

Regal Cinemas
09.2019 - 01.2020
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Prepared reports on daily activities and sales to provide management with relevant information.
  • Participated in promotional events, effectively boosting ticket sales for upcoming movies and features.

SCDT Company Member

Hawkin's Dance School
07.2018 - 09.2019
  • Choreographed solo, duo, and group performances for a contemporary dance company.
  • Mentored junior educators, sharing best practices and offering guidance on instructional techniques.
  • Managed after-sales support including troubleshooting guidance or arranging repairs as needed to maintain high levels of client satisfaction.
  • Acted as a mentor for new or less experienced officials, providing guidance on best practices for effective football officiating.
  • Developed strong working relationships with choreographers through attentive listening and receptiveness to feedback during rehearsals.
  • Strengthened company reputation through captivating performances in various productions, showcasing versatility and artistry.
  • Exemplified professionalism both on and off-stage by maintaining punctuality, preparedness, and a positive attitude throughout contract periods.
  • Collaborated effectively with fellow dancers and artistic staff to develop cohesive ensemble work for successful productions.
  • Leveraged networking opportunities at industry events to build connections with other professionals and potential collaborators for future projects.
  • Developed professional relationships with different dance professionals, choreographers, and performers by actively listening and effectively communicating.
  • Professionally performed ballet, jazz, and lyrical for live events and films.

Summer Bartender

Salmon River Inn
05.2018 - 07.2018
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Assisted with inventorying beverage stock and bar supplies.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Summer Server/Cocktail Waiter

Shady Nook
05.2018 - 07.2018
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Maintained a clean and organized bar area for optimal efficiency during busy shifts.
  • Communicated with guests to record orders and assess needs.
  • Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.
  • Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Supported a positive work culture through effective communication and teamwork among colleagues across various departments within the establishment.
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.

Summer Dance Teacher

Backstage Dance Studio
05.2016 - 07.2019
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Cultivated a positive learning environment by establishing clear expectations and fostering open communication between students, parents, and staff.
  • Monitored student behavior to identify potential issues and address problems appropriately.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Planned routines for recitals and performances.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Motivated and encouraged students to practice dance routines to work toward set goals.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
  • Adapted lesson plans to accommodate diverse learning styles and abilities, ensuring each student's needs were met within the classroom setting.

Guest Dancer

Sacramento Ballet
11.2016 - 04.2018
  • Contributed to the creative process by providing valuable input on choreography and artistic interpretation.
  • Expanded personal repertoire with continued education in various dance forms, elevating overall performance abilities.
  • Collaborated with choreographers for seamless execution of dance routines, contributing to successful productions.
  • Increased audience engagement by incorporating storytelling elements into dance performances.
  • Mentored younger dancers within the company, sharing expertise in technique development and stage presence.
  • Served as an understudy for principal roles, demonstrating adaptability in learning multiple parts simultaneously.
  • Provided constructive feedback to peers during rehearsals, facilitating continuous improvement of individual performances.
  • Enhanced performance quality by consistently refining and perfecting ballet techniques.
  • Developed professional relationships with different dance professionals, choreographers, and performers by actively listening and effectively communicating.
  • Developed innovative and creative routines to captivate audiences.
  • Demonstrated impressive flexibility, speed and agility when performing on stage.
  • Performed in multiple roles by attending daily rehearsals to perfect execution of dance movements.
  • Participated in numerous dance competitions and shows to demonstrate technique and artistry.
  • Maintained peak physical condition through rigorous training, ensuring optimal stamina and flexibility for demanding roles.
  • Maintained a professional attitude and work ethic during long rehearsals and performances.
  • Developed strong relationships with fellow performers and production staff to foster a positive working environment.
  • Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
  • Participated in regular rehearsals, refining movements and synchronizing with fellow dancers for seamless performances.
  • Progressed quickly by mastering challenging choreography and routines.
  • Performed in a variety of settings such as theaters, television shows, commercials, music videos, and special events.
  • Prepared costumes, makeup, hair styling, and props coordination for each performance ensuring flawless presentation on stage.
  • Enhanced audience experience by delivering emotionally captivating and technically precise performances.
  • Demonstrated professionalism during high-pressure situations adhering to strict deadlines while maintaining focus on technique and precision.
  • Assisted in choreographing routines, contributing to the creative process and enhancing overall production value.
  • Coordinated costume fittings with the wardrobe department to ensure proper fit and functionality during shows.

Cashier

Taco Bell
08.2016 - 11.2016
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register to record transactions accurately and efficiently.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Grocery Associate

Holiday Market
04.2015 - 08.2016
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
  • Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Participated in regular meetings with store management to discuss progress toward goals and identify areas for improvement within the grocery department operations.
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Maintained cleanliness and organization of aisles, promoting a pleasant shopping experience for customers.

Education

Master of Arts - Liberal Arts And Sciences

San Diego State University
San Diego, CA
12-2024

Skills

  • On-site Execution
  • Team leadership and supervision
  • Project Management
  • Staff Oversight
  • Foodservice knowledge
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Event staff management
  • Managing events from start to finish

Certification

  • Embody Activist, the Embody Lab 2022
  • Adv. Grad Certificate in LGBTQ+ Studies, San Diego State University 2023

Timeline

Assistant Event Manager

Club Obsession
07.2023 - Current

Intern

TURN San Diego
07.2023 - 03.2024

Intern

PH X/Y
07.2023 - 03.2024

Barista Trainee

Starbucks
10.2022 - 12.2022

Server

Hash House a Go Go
03.2021 - 10.2022

Sales Associate

HUMANITY SD
01.2021 - 03.2022

Pizza Editor/Head Barback

the Pizza Press
08.2020 - 11.2020

Dance Teacher/Assistant Choreographer

Kinetic Dance Collective
01.2020 - 03.2020

Dance Teacher

Fancy Feet Dance Academy
01.2020 - 03.2020

Bartender/Concessions Cashier

Regal Cinemas
09.2019 - 01.2020

SCDT Company Member

Hawkin's Dance School
07.2018 - 09.2019

Summer Bartender

Salmon River Inn
05.2018 - 07.2018

Summer Server/Cocktail Waiter

Shady Nook
05.2018 - 07.2018

Guest Dancer

Sacramento Ballet
11.2016 - 04.2018

Cashier

Taco Bell
08.2016 - 11.2016

Summer Dance Teacher

Backstage Dance Studio
05.2016 - 07.2019

Grocery Associate

Holiday Market
04.2015 - 08.2016

Master of Arts - Liberal Arts And Sciences

San Diego State University
Robert Taylor