Robbin Irvine
Beach City
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level depot position. Ready to help team achieve company goals.
Overview
31
31
years of professional experience
Work History
Dispatch Coordinator
Unlimited Trucking Inc.
08.2016 - Current
- Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
- Responded to high volume of phone and email requests to provide logistics information.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Answered phone calls and responded to customer emails.
- Received new orders, prepared documentation, and assigned personnel.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Assisted in resolving customer complaints and grievances.
Depot Manager
Unlimited Trucking Inc.
05.1993 - Current
- Streamlined depot operations by implementing efficient inventory management systems.
- Led a team of employees to achieve depot objectives in line with company goals and values.
- Maintained accurate records of inventory levels
- checked all repairs to maintain steamship line and chassis pool standards
- sent daily reports on equipment repaired and available to release
- Set up repairs and prioritized importance to customer
- reconciled inventories
Education
Hargrave High School
Huffman, TX06.1981
Skills
- Transportation knowledge
- Software Familiarity
- Scheduling proficiency
- Data Entry
- Work Crew Dispatch
- Customer Service
- Equipment Inspection
- Paperwork Processing
- Repair Scheduling
Timeline
Dispatch Coordinator
Unlimited Trucking Inc.
08.2016 - Current
Depot Manager
Unlimited Trucking Inc.
05.1993 - Current
Hargrave High School
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