Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robbin Jacobs

Detroit

Summary

Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience

Work History

Server

The Rivers Grosse Pointe
Grosse Pointe
05.2025 - 08.2025
  • .
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Greeted guests and provided menus.
  • Followed health safety guidelines when preparing and serving food products.
  • Assisted in training new servers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Barista

TCBY Frozen Yogurt
Grosse Pointe
01.2024 - 04.2024
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Operated cash registers to process customer payments.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Retail Sales Associate

Foot Locker
Detroit
01.2023 - 07.2023
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Stocked shelves with merchandise according to company standards.
  • Greeted customers upon entering the store and provided assistance.
  • Promoted special offers and discounts to encourage additional purchases.
  • Kept informed about new products arriving at the store on a regular basis.
  • Organized displays to attract customers and promote sales.
  • Created price tags and merchandise signs for new items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Education

Radiology

Ferris State University
Big Rapids, MI
05-2028

Skills

  • Customer service
  • Team collaboration
  • Guest engagement
  • Positive and professional
  • Sales expertise
  • Health safety compliance
  • Effective communication

Timeline

Server

The Rivers Grosse Pointe
05.2025 - 08.2025

Barista

TCBY Frozen Yogurt
01.2024 - 04.2024

Retail Sales Associate

Foot Locker
01.2023 - 07.2023

Radiology

Ferris State University