Summary
Overview
Work History
Education
Skills
Timeline
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Robbin Nunn

Robbin Nunn

Goodyear ,AZ

Summary

Dynamic Senior Fraud Specialist at Verizon Wireless with expertise in AML compliance and data analysis. Proven track record in enhancing fraud detection processes and mitigating financial losses. Strong ethics and integrity drive my commitment to fostering a culture of fraud awareness, while my investigation techniques ensure effective risk management.

Overview

18
18
years of professional experience

Work History

Senior Fraud Specialist

Verizon Wireless
04.2009 - 05.2025
  • Analyzed fraud cases to identify patterns and prevent future occurrences.
  • Collaborated with cross-functional teams to enhance fraud detection processes.
  • Developed and implemented strategies to mitigate financial losses from fraudulent activities.
  • Conducted training sessions for staff on fraud prevention techniques and tools.
  • Generated comprehensive reports detailing fraud trends and recommendations for improvement.
  • Monitored transactions in real-time using advanced fraud detection systems.
  • Led initiatives to refine investigation protocols, increasing efficiency and accuracy of outcomes.
  • Played an instrumental role in driving cultural change around fraud awareness throughout the organization.
  • Assisted in the development of innovative solutions for combating identity theft and account takeover attempts.
  • Monitored industry trends regarding financial crime threats and adapted mitigation strategies accordingly.
  • Analyzed large sets of data for potential fraudulent activity, identifying areas of concern and mitigating risks.
  • Managed relationships with external vendors supporting fraud detection capabilities, ensuring optimal performance levels were maintained.
  • Educated employees on best practices for detecting and preventing financial crime incidents within the organization.

Medical Technician

24 Hour Home Care
04.2009 - 03.2024
  • Conducted patient assessments and monitored vital signs to ensure ongoing health stability.
  • Assisted in administering medications and treatments as directed by healthcare professionals.
  • Maintained accurate patient records using electronic health record (EHR) systems for seamless information sharing.
  • Collaborated with multidisciplinary teams to develop personalized care plans for patients.
  • Adapted quickly to new technologies and procedures, enhancing overall operational efficiency in care delivery.
  • Implemented infection control protocols to maintain a safe healthcare environment for patients and staff.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Administered medications and performed basic and advanced patient assessments.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
  • Collected and processed laboratory specimens to obtain samples for analysis.
  • Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
  • Prepared solutions, stains and reagents in accordance with standards.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
  • Continuously improved skills through ongoing education and professional development courses.
  • Facilitated cross-training opportunities among colleagues to promote skill diversification and increased capacity for handling diverse caseloads.
  • Adapted quickly to new laboratory information systems, improving report turnaround times and clinical decision-making.
  • Increased diagnostic accuracy by calibrating and maintaining sophisticated medical equipment.
  • Supported clinical trials by providing precise and reliable lab testing, contributing to development of new treatments.
  • Maintained stringent sterilization protocols for all medical equipment, ensuring patient safety and compliance with health regulations.
  • Implemented quality control measures for lab testing, significantly reducing errors and ensuring reliability of results.

Banker

USAA Federal Savings Bank
02.2007 - 03.2012

Education

Bachelor In Medical Laboratory Science - Physiology

Arizona College
Glendale, AZ

Skills

  • AML compliance
  • Transaction monitoring
  • Ethics and integrity
  • Investigation techniques
  • Fraud prevention
  • Telephone and email etiquette
  • Internal controls
  • Data analysis
  • Call management
  • Procedure review

Timeline

Senior Fraud Specialist

Verizon Wireless
04.2009 - 05.2025

Medical Technician

24 Hour Home Care
04.2009 - 03.2024

Banker

USAA Federal Savings Bank
02.2007 - 03.2012

Bachelor In Medical Laboratory Science - Physiology

Arizona College

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Robbin Nunn