Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robbin Tankersley

Cohutta,GA

Summary

Adept at claims management and customer service, I significantly enhanced customer satisfaction and reduced fraudulent claims at United Weavers. My expertise in data entry and problem-solving, coupled with a talent for effective communication and team collaboration, drove process efficiencies and optimized revenue cycles. Skilled in Microsoft Office and known for exceptional organizational abilities. Professional accounting leader with focus on financial accuracy, regulatory compliance, and team collaboration. Skilled in budgeting, financial reporting, and process optimization. Reliable team player adaptable to evolving business needs and committed to achieving organizational goals. Strong analytical abilities and strategic mindset enhance decision-making and performance.

Overview

29
29
years of professional experience

Work History

Accounting Manager

Emerald Carpets, Inc
02.2008 - Current
  • Managed accurate and timely processing of over [Number] invoices per month.
  • Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
  • Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
  • Closely monitored accounts to post timely payments and resolve billing discrepancies.
  • Streamlined invoice processing for improved efficiency and reduced processing time.
  • Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
  • Improved vendor relationships through timely payments and clear communication of company policies.
  • Managed a team of accounting staff, providing guidance and support to ensure accurate financial reporting.
  • Partnered with finance team to complete month-end accruals and account reconciliations.
  • Collaborated with other departments to resolve billing issues promptly and maintain accurate financial records.
  • Implemented internal controls to mitigate risk of fraud, ensuring financial integrity within the organization.
  • Managed vendor contracts effectively, reviewing terms periodically to ensure alignment with company objectives.
  • Fostered a positive work environment by promoting open communication, collaboration, and professional growth opportunities for team members.
  • Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
  • Achieved significant cost savings by identifying and eliminating duplicate payments.
  • Input all relevant transactions and supervised properly within accounting system.
  • Managed journal entries, collection efforts, reconciliations, and payroll processing.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
  • Developed and implemented various procedures to improve accounting process.
  • Collaborated with other departments to achieve accurate and prompt financial reporting.
  • Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
  • Created and maintained financial databases for data entry, tracking and reporting.
  • Led a team of accounting professionals in achieving department goals while fostering a positive work environment.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Monitored electricity, gas and water systems for proper function to minimize costs.
  • Assisted executive management in making informed business decisions as needed.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.

Claims

United Weavers
03.2006 - 02.2008
  • Enhanced customer satisfaction by promptly addressing and resolving warranty claims.
  • Approved payment of claims within certain monetary limit.
  • Improved claims processing efficiency by streamlining documentation and data entry procedures.
  • Enhanced customer satisfaction by efficiently resolving warranty claims and addressing concerns.
  • Reduced fraudulent claims by identifying inconsistencies and discrepancies in claimant statements.
  • Expedited claims settlements with successful negotiation strategies and effective communication skills.
  • Optimized revenue cycle, implementing effective strategies for claims management and reimbursement.

Commercial Div. Administrator

S & S Mills
03.1996 - 03.2003
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.

Education

High School Diploma -

Northwest Whitfield High School
Tunnel Hill, GA

Skills

  • Warranty claims
  • Claims Management
  • Data entry proficiency
  • Compliance Awareness
  • Customer Education
  • Policy Interpretation
  • Billing resolution
  • Customer Service
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Claims Investigation
  • Organizing and Prioritizing Work
  • Critical Thinking
  • Excellent Communication
  • Reliability
  • Team Collaboration
  • Microsoft Office
  • Computer Proficiency
  • Payroll Processing
  • Bookkeeping
  • Journal Entries
  • AP and AR management
  • Invoicing
  • Bank account reconciliations
  • Payment Collection
  • Payroll Administration
  • Collections
  • Month-end reporting
  • Closing procedures
  • Staff Management
  • Operations Management
  • Cost Reduction
  • Tax Preparation

Timeline

Accounting Manager

Emerald Carpets, Inc
02.2008 - Current

Claims

United Weavers
03.2006 - 02.2008

Commercial Div. Administrator

S & S Mills
03.1996 - 03.2003

High School Diploma -

Northwest Whitfield High School
Robbin Tankersley