Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robbin Weaver

Ogden,Utah

Summary

Adept at elevating guest experiences through meticulous attention to cleanliness and service, I honed my skills at Motel 6, mastering both the art of efficient housekeeping and exceptional customer interaction. My proactive training approach improved staff performance, directly contributing to a significant increase in guest satisfaction. Skilled in eco-friendly cleaning techniques, my focus on detail and team collaboration consistently exceeds housekeeping standards.

Overview

11
11
years of professional experience

Work History

Housekeeping

Maid Service
08.2006 - 08.2007

Cleaned residential homes.

Washed dishes

Changed bed linens

Laundered clothing

Dusted furniture

Swept and mopped floors

Vacuumed carpets

Washed windows

Dusted blinds

Cleaned base boards and return air vents

Housekeeping Room Attendant

Motel 6
01.2003 - 02.2004
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Responded to requests from patrons for linens and toiletries.
  • Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
  • Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
  • Reduced environmental impact by implementing water-saving cleaning techniques and using eco-friendly products.
  • Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.

Housekeeper

McKay-Dee Hospital
06.1997 - 06.2000
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Housekeeping

Ogden Reginal Hospital
08.1996 - 08.1997
  • Assisted in training new hires on housekeeping procedures, promoting consistent quality across the department.
  • Coordinated with housekeeping staff to guarantee timely room availability for incoming guests.
  • Managed daily operations, including reservations, housekeeping, and maintenance, for seamless guest experiences.
  • Enhanced room cleanliness by implementing efficient housekeeping inspection procedures and checklists.

Education

High School Graduate - General

Horizante
Salt Lake City, UT
05.2017

Skills

  • Light housekeeping duties
  • BW Housekeeping tasks
  • General Housekeeping
  • Housekeeping standards
  • Laundry and housekeeping
  • Housekeeping procedures
  • Daily housekeeping

Timeline

Housekeeping

Maid Service
08.2006 - 08.2007

Housekeeping Room Attendant

Motel 6
01.2003 - 02.2004

Housekeeper

McKay-Dee Hospital
06.1997 - 06.2000

Housekeeping

Ogden Reginal Hospital
08.1996 - 08.1997

High School Graduate - General

Horizante
Robbin Weaver