Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robby Cox

Milwaukee,United States

Summary

Experienced with analyzing market trends and customer feedback to inform product development. Utilizes data-driven insights to optimize product features and performance. Strong understanding of cross-functional collaboration and agile methodologies.

Skilled in cross-functional team collaboration, adapting to changing needs, and achieving impactful results. Strong background in customer insights, product lifecycle management, and problem-solving. Known for reliability, adaptability, and results-focused mindset.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Mail Handler

United States Post Office
02.2020 - Current
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.

Warehouse Packer

Amazon
09.2018 - 12.2021
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.

Newspaper Assembly Assistant

Journal Media Group
09.2010 - 04.2018
  • Enhanced newspaper production efficiency by streamlining assembly processes and techniques.
  • Trained new employees on proper handling of equipment and materials, promoting safety and efficiency.
  • Managed inventory of supplies for the assembly process, ensuring adequate stock levels at all times.
  • Addressed any issues or concerns that arose during the assembly process, resolving them in a timely manner.

Pharmacy Assistant

CVS Pharmacy
10.2010 - 09.2015
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Education

Associate of Applied Science - Medical Technology

Bryant And Stratton College
Milwaukee, WI
06-2014

Associate of Science - Information And Computer Systems

Kaplan University
Milwaukee, WI
02-2009

Skills

  • Data entry
  • Product training
  • Verbal communication
  • Microsoft office
  • Customer service
  • Email management
  • Multitasking and organization
  • Remote support
  • IT asset management
  • Operating system support
  • Business development
  • Account management

Certification

  • Amazon Web Services (AWS) Certified Cloud Practitioner - Amazon Web Services.
  • Microsoft Certified, Azure Fundamentals (AZ-900) - Microsoft.
  • Oracle Certified Associate, Java SE Programmer - Oracle Corporation.

Timeline

Mail Handler

United States Post Office
02.2020 - Current

Warehouse Packer

Amazon
09.2018 - 12.2021

Pharmacy Assistant

CVS Pharmacy
10.2010 - 09.2015

Newspaper Assembly Assistant

Journal Media Group
09.2010 - 04.2018

Associate of Applied Science - Medical Technology

Bryant And Stratton College

Associate of Science - Information And Computer Systems

Kaplan University

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Robby Cox