Robecca Cryer
San Antonio,TX
Summary
Results-driven Human Resource Professional with over 15 years of experience in training and managing employees. Skilled in curriculum development, teaching methods, online learning theory, and learning management systems. Committed to developing engaging learning modules that foster contextual, learner-centered, and experiential knowledge. Proven track record of enhancing online learning quality through interactive content creation using ADDIE, Universal Design, and Accessible Content principles. Proficient in Articulate360 Storyline, Blackboard, Scorm, PowerPoint, and Adobe Captivate.
Overview
14
14
years of professional experience
Work History
Scoring Administrator
Pearson Scoring
02.2023 - Current
- Educated staff on organizational mission and goals to help employees achieve success.
- Trained scorers to holistically evaluate students' understanding of assessment material through examinations and in-depth essay writing.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Promoted culture of inclusion, respect and collaboration in workplace.
- Developed and implemented variety of instructional strategies to meet diverse needs of employees.
- Utilized data to inform instructional decisions and personalize learning.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained personnel records and updated internal databases to support document management.
Graduate Research Assistant-EMBA
The University of Texas at San Antonio
10.2019 - 05.2020
- Developed instructional materials and technology-based learning modules with Articulate360 Storyline
- Designed and developed eight learning modules for Executive MBA Marketing
- Published modules to learning management systems in SCORM file format
- Assessed instructional objectives based on expected course outcomes
- Built interactive content through graphics, images, and animation
- Designed assessments and feedback that align with specified course objectives
- Selected appropriate instructional methods to ensure active, experiential learning
- Edited audio files and imported captions for accessibility
- Published module into HTML and video format and uploaded it to LMS
Graduate Assistant
The University of Texas at San Antonio
06.2019 - 08.2019
- Collaborated with other faculty and staff to improve teaching and learning by sharing resources and best practices.
- Assisted with development and implementation of new course materials to enhance learning experience.
- Coded three modules on Moodle using HTML, CSS, Bootstrap, JavaScript, and GitHub
- Researched journals and relevant information to discover whether current programs follow International Society for Technology in Education (ISTE) standards for educator technology
- Researched Digital Citizenship to educate preservice teachers at UTSA. • Published two micro-lessons for the College of Education and Human Development • How to Be a Good Digital Citizen • Modeling Online Behaviors
Office Manager/ HR Generalist
Havertys Furniture
06.2011 - 06.2016
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Facilitated criminal background check process for new hires.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Created and delivered HR training sessions to staff, managers and executives.
- Conducted performance reviews and provided feedback to managers on employee performance.
Education
Master of Education - Instructional Technology
The University of Texas at San Antonio
San Antonio, Texas05.2020
Bachelor of Business Administration - Human Resources
The University of Texas at San Antonio
San Antonio, Texas05.2018
Skills
- Learning management systems and content creation utilizing Articulate360, Adobe InDesign, and Microsoft Office
- Training curriculum optimization
- Visual storytelling
- Adaptive learning techniques and tailored instruction methods
- Online teaching environment
- Course assessment
- Video production expertise using Adobe Premiere Pro
- Essential graphic design concepts
- Multimedia editing skills
- Web development skills and knowledge of inclusive web design standards
- Team leadership
- Design thinking
Timeline
Scoring Administrator
Pearson Scoring
02.2023 - Current
Graduate Research Assistant-EMBA
The University of Texas at San Antonio
10.2019 - 05.2020
Graduate Assistant
The University of Texas at San Antonio
06.2019 - 08.2019
Office Manager/ HR Generalist
Havertys Furniture
06.2011 - 06.2016
Bachelor of Business Administration - Human Resources
The University of Texas at San Antonio
Master of Education - Instructional Technology
The University of Texas at San Antonio
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