Robeechelle Buenafe
Tacoma,WA
Summary
Experienced and knowledgeable healthcare professional ready to contribute to efficient patient care and administrative excellence. Skilled in medical terminology, patient coordination, and electronic health records management. Strong focus on team collaboration and adaptability, ensuring reliable support in dynamic environments. Known for effective communication, organizational skills, and results-driven approach.
Overview
27
27
years of professional experience
Work History
Health Unit Coordinator for Women’s and Children- Antepartum
Swedish Medical Center
09.2007 - Current
- Flexible frontline multitasker HUC for all the Antepartum Unit as well as the other units such as Triage, L&D, Antepartum, Postpartum, Pediatrics or any other units as needed
- Coordinates the flow and needs of patients, staff and the whole unit
- Admits, transfers, discharges patient using Epic (online charting)
- Create paper charts, scans medical records, obtain lab results and records for patients
- Answers multi-lined phones, order supplies, equipment, procedures/labs for patients.
- Enter orders per physician/ RN requests in Epic
- Schedule procedures such as C-section and other OB related procedures.
- Clerical duties such as data entry, scanning, organizing, filing, faxing, printing and inter-office mailing
- Trained in OB Revenue Billing
- Set-up and prepare patient rooms for admission
- Engaged in the unit’s Shared Leadership, initiates and suggests ideas for the betterment of the unit.
- Coordinated patient admissions, discharges, and transfers to ensure streamlined operations.
- Managed communication between healthcare teams to enhance patient care and service delivery.
- Trained new staff on best practices for unit coordination and patient interaction protocols.
- Implemented process improvements that increased efficiency in unit operations and patient flow.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
Health Unit Coordinator- GI/Endo OP Clinic, Pre-Op, Main OR , PACU (per diem)
Covington Medical Center- Multicare Health System
01.2018 - 07.2019
- -flexible frontline HUC both outpatient and inpatient surgical setting.
- -greet and direct patients and visitors upon arrival to the unit
- -admits, transfers, discharges, schedule and confirm surgeries using Epic
- -create paper charts, scan consents, obtain outside records, answer multi-line phones, order supplies, equipment, procedures/labs for patients
- -clerical duties such as data entry, billing, organizing, faxing, printing, scanning filing
- -set-up and prepare patient rooms for admission
- -schedule procedures for multiple surgeons including Ortho, GI/Endo and more.
Patient Flow Coordinator-Oncology Unit Hospital Level 15
Virginia Mason Medical Center
01.2005 - 01.2009
- Coordinates unit by greeting patients and visitors
- Utilize Cerner Powerchart and IDX Admitting/Arrival/Discharge Program
- Triaging phone calls
- Maintaining current information on locator boards
- Communicates scheduled tests and procedures for patients
- Process patients’ charts upon admission and discharge
- Assist with medication reconciliation upon admission
- Process medication calendars and Micromedex for discharge portfolios
- Coordinates and maintains nursing unit supplies, monitors patient confidentiality and maintains a hazard-free work environment
- Ensures correct patient type and accommodation codes on a daily basis on all patients
- Assists social worker with patient handoff to outside facilities upon discharge, including processing of information to receiving facility.
- Assists with patient care/bed assignments
- Assists Unit Manager and Assistant Nurse Managers with clerical responsibilities.
Clinic Service Representative-Anticoagulation Clinic
Virginia Mason Medical Center
01.2003 - 01.2005
- Answered multi-lined phone, accessing voicemail system
- Scheduled patients
- Triaged patients
- Filed and pulled patients’ flowcharts
- Retrieved refill prescription request via Powerchart
- Data entry and documentation for incoming messages and laboratory results via TSO and Cerner Powerchart.
- Managed and called overdue patients, sending out reminder letters.
- Prepared, sanitized, organized and stocked clinical rooms.
- Troubleshooting the CoaguCheck Machine
Radiology Records Technician (Radiology Film Room)
Virginia Mason Medical Center
01.2000 - 01.2003
- Assisted physicians, CSRs and Radiology Technologists in the processing of electronic imaging of exams which included troubleshooting the PACs system and utilizing the Stentor, Imagesuite and IDXrad in the acquisition of digital images.
- Coordinate and facilitated the interpretation of films, logging in outside films, file jackets and loose films, filed and pulled x-ray films and jackets
Patient Feeding Aide (Food and Nutrition Services)
Virginia Mason Medical Center
01.1999 - 01.2000
- Assembling delivering patients’ food request
- Checking patients’ appropriate diet through the computer
- Dishwashing and organizing kitchen equipment
Education
Nursing Pre-requisites - Nursing
South Seattle Community College
Seattle, WACertified Nursing Assistant - undefined
Seattle Central Community College
09.2006
Medical Administrative Assistant - undefined
Bryman College
Renton, WA10.2005
Skills
- Problem-solving skills
- Document organization
- Patient information processing
- Professionalism and ethics
Timeline
Health Unit Coordinator- GI/Endo OP Clinic, Pre-Op, Main OR , PACU (per diem)
Covington Medical Center- Multicare Health System
01.2018 - 07.2019
Health Unit Coordinator for Women’s and Children- Antepartum
Swedish Medical Center
09.2007 - Current
Patient Flow Coordinator-Oncology Unit Hospital Level 15
Virginia Mason Medical Center
01.2005 - 01.2009
Clinic Service Representative-Anticoagulation Clinic
Virginia Mason Medical Center
01.2003 - 01.2005
Radiology Records Technician (Radiology Film Room)
Virginia Mason Medical Center
01.2000 - 01.2003
Patient Feeding Aide (Food and Nutrition Services)
Virginia Mason Medical Center
01.1999 - 01.2000
Certified Nursing Assistant - undefined
Seattle Central Community College
Medical Administrative Assistant - undefined
Bryman College
Nursing Pre-requisites - Nursing
South Seattle Community College
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