Eden Abera
Takoma Park,MD
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Experienced with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Customer-oriented offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
Work History
Store Manager
Kids For Less
Hyattsville, MD
03.2017 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Implemented efficient systems for tracking stock movement.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Assessed operational efficiency of the store's departments.
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented successful business strategies to increase revenue and target new markets.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Education
High School Diploma -
Montgomery College
Rockville, MDSkills
- Store Merchandising
- Team Development
- Shift Scheduling
- Partnership Building
- Employee Training
- Supply Ordering
- Payroll Management
- POS Systems
- Store operations oversight
- Loss Prevention
- Customer Service Management
- MS Office proficient
- Training and mentoring
- Loss Prevention Procedures
- Relationship building and management
- Friendly and Positive
- Customer Service
- Multitasking and Organization
- Leadership Development
- Leading Staff Meetings
- Team motivation
- Delegating Work
- Inventory Control
Timeline
Store Manager
Kids For Less
03.2017 - Current
High School Diploma -
Montgomery College
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