Overview
Work History
Education
Skills
Timeline
Generic

Roben J Jarmon

Overview

9
9
years of professional experience

Work History

Floating Manager

Asset Living
Houston , Tx
03.2024 - 02.2025
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Communicated effectively with owners, residents, and on-site associates.

Community Manager

The Connection
  • Responsible for the overall management and maintenance of a student housing community, including, but not limited to personnel management, strategic planning, financial management, risk management and outstanding customer service and resident retention programs
  • The Executive Director will be responsible for overseeing the leasing, operations, marketing, maintenance, and financial performance of the asset
  • Candidate must have an in-depth understanding of operating a property in accordance with company polities and procedures to achieve financial and operational goals, and must demonstrate strong multitasking, communication, organizational, and leadership skills.

Assistant Executive Director

  • The Connection
  • Assist the Executive Director in all areas of rent collection, leasing and marketing, and must be highly skilled in executing effective resident retention plans, including positive customer relations and timely resolution of resident problems
  • The Assistant Executive Director must have an in-depth understanding of operating a property in accordance with company policies and procedures to achieve budgeted revenue and occupancy goals
  • If needed, the Assistant Executive Director will be assisting the Executive Director with accurately completing and submitting daily, weekly and month-end closing reports, as well as assisting in ensuring that the grounds, buildings and units are fully functional, safe and attractive.

Property Assistant

1225 North Loop Investments Inc
Houston, Tx
01.2016 - 08.2018
  • Tenant Services
  • Answer the main leasing, property management and tenant maintenance phone lines
  • Dispatch tenant work orders and enter accurate and timely updates to the project’s work order system
  • Distribute after hours
  • HVAC requests to engineering and accounting for billing and programming purposes
  • Maintain tenant work order e-mail on a daily basis
  • Prepare stanchion signage as well as safety and repair signage when necessary
  • Handle tenant, vendor and prospective tenant walk-ins
  • Assist with tenant and vendor related interface as required
  • Assist with leak and waterproofing issues and special projects
  • Coordinate concessionaires
  • Assist Operations Manager with tenant relations as required
  • Responsible for obtaining tenant holiday counts
  • Responsible for ordering and delivering tenant gifts Administrative Duties
  • Clerical support to property management and on-site owner representatives
  • Filing and file maintenance (including maintaining updated on-site storage lists)
  • Copy and mail monthly tenant statements
  • Distribute tenant memorandums and maintain the appropriate backup
  • Maintain and update as necessary all tenant contact information, after hour access lists and emergency contact information as well as a master tenant contact e-mail address listing
  • Maintain HVAC log for troubled tenants as required from time to time
  • Handle miscellaneous assignments as requested by management
  • Coordinate the tenant newsletter
  • Cover Administrative Assistant position as needed

Community Manager

Regus
Houston, Texas
- 01.2014
  • Serves as a primary contact and resource for clients seeking information, assistance or recommendations; has a thorough understanding of all key services, products and amenities with the ability to deliver service in an exceptional and timely manner
  • Leads the local team of Customer Service Representatives in all aspects of daily center operations, scheduling, customer needs, and company initiatives
  • Assists manager with touring prospects and brokers to showcase the center in an effort to increase the client base and increase sales revenue
  • Contributes to the overall revenue of the center by identifying opportunities and actively up-selling/cross-selling Regus products and services
  • Assists manager in producing referral business from a portfolio of local accounts, partnerships and neighboring businesses with a clear focus on generation of business revenue streams across all products locally and across the entire Regus network
  • Acts as an extension of our clients by delivering mail, answering phones, sending packages, ordering supplies, troubleshooting basic technical issues, preparing and reserving meeting rooms, arranging office furniture to accommodate center needs, and ensuring our clients are able to concentrate on their work while managing their office needs
  • Manages client move ins/out process, ensuring the client experience is seamless
  • Maintains a thorough understanding of all key services, products and amenities
  • Manages the center billing and A/R process, ensuring P&L accuracy and that the billing process is followed
  • Ensures that all daily service charges are captured and billed appropriately
  • Supports hiring and training and development of new Team Members.

Education

Diploma - undefined

Houston Can Academy

MBA - HR Management

Purdue University

Skills

  • Excellent Organizational Skills
  • Strong Customer Relations Skills
  • Computer Proficiency
  • Negotiation
  • Project Manager
  • Budget Management
  • Team Building
  • Conflict Resolution
  • Computer: Microsoft Office, Word, Excel, Outlook, SAS, software packages, Impak, Entrata, Yardi, Real Page, SitePlan, Net Vendor, Foresight and graphic design

Timeline

Floating Manager

Asset Living
03.2024 - 02.2025

Property Assistant

1225 North Loop Investments Inc
01.2016 - 08.2018

Diploma - undefined

Houston Can Academy

MBA - HR Management

Purdue University

Community Manager

The Connection

Assistant Executive Director

Community Manager

Regus
- 01.2014

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Roben J Jarmon