Robendana Mercedat
Waltham,MA
Summary
Committed healthcare professional offering 15+ years of demonstrated success in home healthcare. Committed to delivering consistent and focused attention to client safety, comfort, and dignity with a passion for helping others. Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Customer service-oriented Medical Assistant skilled with greeting patients, scheduling appointments and preparing patient charts. Motivated Customer Service Representative with over 15 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Haitian Creole. Detail-oriented Home Care professional adept in offering client assistance with daily living activities, transportation and overall well-being. Offering 15 years of healthcare experience, including monitoring clients with developmental disabilities and adhering to patient care plans. Superior record of patient dedication and commitment to promoting comfort and quality care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CNA
Interlycare
Waltham, MA
01.2018 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Supervised daily activities and provided assistance when needed.
- Transported individuals to medical appointments and other errands.
- Provided compassionate personal care, including assistance with daily living activities and mobility support.
- Monitored patient vital signs and reported changes to healthcare professionals promptly.
- Developed individualized care plans in collaboration with families and healthcare teams for optimal patient outcomes.
- Trained and mentored new aides on best practices in home health care procedures and safety protocols.
- Implemented effective communication techniques to enhance patient engagement and satisfaction during care sessions.
- Coordinated transportation for patients to medical appointments, ensuring timely arrival and adherence to schedules.
- Conducted routine assessments of patient needs, adjusting care strategies accordingly to improve quality of life.
- Advocated for patients' rights and needs, fostering strong relationships with families and multidisciplinary teams.
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Prevented falls and injuries by implementing safety measures within the home environment based on individual risk assessments.
- Developed effective coping strategies for managing client behaviors related to dementia or cognitive decline, fostering a positive atmosphere.
- Collaborated with healthcare team to implement individualized care plans for diverse patients.
Home Health Aide
Connected Home Care
Malden, MA
10.2016 - Current
- Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Provided transportation, managing and scheduling appointments.
- Assisted clients by performing laundry, meal preparation and other tasks.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Education
Certificate - Certified Medication Administration
Trade School Private
Woburn, MA12-2025
High School Diploma -
Malden High School
Malden, MA01.2013
Home Health Aide - Certified Nursing Assistant
American Red Cross
Malden, MA01.2013
Skills
- Hospice and palliative care
- Patient and family advocacy
- Fluent in Haitian Creole
- Dementia and Alzheimer's knowledge
- Medication assistance
- Reliable team player
- Recording vitals
- Compassionate caregiver
- Direct patient care
- Quick problem solver
Certification
- CNA - Certified Nursing Assistant
- CMT - Certified Medication Technician
Languages
English
Full Professional
Timeline
CNA
Interlycare
01.2018 - Current
Home Health Aide
Connected Home Care
10.2016 - Current
Certificate - Certified Medication Administration
Trade School Private
High School Diploma -
Malden High School
Home Health Aide - Certified Nursing Assistant
American Red Cross