Roberetta Couch
Cincinnati,OH
Summary
Friendly and reliable manager offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
14
14
years of professional experience
Work History
Cashier/Server
Skyline Chili
Winton Road
08.2021 - 12.2023
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Welcomed customers and helped determine their needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Optometrist Assistant
Dr Kenkel
Tri County,Ohio
09.2018 - 09.2021
- Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
- Facilitated effective communication between optometrist and patients, explaining treatment plans and procedures clearly.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Bakery Assistant
Sixteen Bricks
Norwood, Ohio
06.2016 - 03.2018
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Cashier Manager
Ameri Stop
Fairfield, Ohio
03.2010 - 10.2015
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Boosted employee morale through recognition programs celebrating individual achievements and milestones reached within the team.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Education
GED -
Roger Bacon
St. Bernard, Ohio 06.1992
Skills
- Till Counting
- Cash handling and management
- Complex Problem-Solving
- Liquor Law Compliance
- Work Task Prioritization
- Team Leadership
- Staff Training
- Patience and Empathy
- Inventory Management
- Time management skills
Timeline
Cashier/Server
Skyline Chili
08.2021 - 12.2023
Optometrist Assistant
Dr Kenkel
09.2018 - 09.2021
Bakery Assistant
Sixteen Bricks
06.2016 - 03.2018
Cashier Manager
Ameri Stop
03.2010 - 10.2015
GED -
Roger Bacon