Roberson Charles
Riverview,Fl
Summary
Results-driven claims professional with background in examining and adjudicating commercial claims. Dynamic and detail-oriented legal professional committed to excelling in every aspect of work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Claims Examiner (Temp)
Sedgwick Claims Management Service
2021.02 - 2021.08
- Researched, analyzed, and interpreted policy language
- Facilitated in determining the primary coverage analysis
- Conducted investigations, set adequate reserves, and performed adjustments of claims
- Directed claims negotiations within allowable limit of $10,000 and supported successful litigations for advanced issues.
Commercial Claims Examiner
ICAT Boulder Claim
2018.04 - 2020.08
- Administered claims due to all perils, providing a full range of claims support and customer service
- Conducted comprehensive investigations, set accurate reserves, and performed expeditious adjustments of claims
- Engaged and monitored the work of outside vendors contributing to the claims adjustment process
- Directed claims negotiations within allowable limit of $15,000 and supported successful litigations for advanced issues.
Claims Examiner
Universal Adjusting Corporation
2017.08 - 2018.04
- Directed claims negotiations within allowable limit of $10,000 and supported successful litigations for advanced issues.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Maintained detailed records of all claims activities, ensuring compliance with regulatory requirements and company policies.
Education
Juris Doctor -
Capital University Law School
Columbus, OH05.2024
Bachelor of Science in Business Management -
Florida International University
Miami, FL01.2014
Skills
- Drafting Legal Documents
- Customer Service in Claims
- Communicating Coverage Positions
- Ability to Handle Multiple Priorities
- Analyzing and Drafting Coverage Letters
- Problem-Solving Skills
- Commercial Property Adjustment
- Attention to Detail
- Organizational Skills
- Communication Skills
- Decision-Making
- MS Office
- Settlement Negotiations
- Interpersonal Skills
- Problem-solving abilities
Languages
French
Limited Working
Timeline
Claims Examiner (Temp)
Sedgwick Claims Management Service
2021.02 - 2021.08
Commercial Claims Examiner
ICAT Boulder Claim
2018.04 - 2020.08
Claims Examiner
Universal Adjusting Corporation
2017.08 - 2018.04
Juris Doctor -
Capital University Law School
Bachelor of Science in Business Management -
Florida International University
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