Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Robersy Naideli Hernandez

Brighton,MA

Summary

Detail-oriented student pursuing an Associate Degree in Biotechnology, equipped with hands-on experience in laboratory research, customer service, and retail operations. Strong communicator with organizational skills and adaptability in fast-paced environments. Seeking opportunities to enhance skills and contribute effectively to team success.

Overview

5
5
years of professional experience

Work History

Peer Ambassador

Roxbury Community College
Boston, Massachusetts
02.2026 - Current
  • Served as front-facing peer resource for student support, assisting students in navigating FAFSA, health insurance waivers, and campus administrative processes to enhance student understanding and access.
  • Provide one-on-one guidance to students to help them access financial aid, student services, and academic resources.
  • Planned and supported campus-wide outreach events to raise awareness of student support services, resulting in increased student participation and resource utilization.
  • Communicate complex institutional processes in clear and accessible ways to diverse student populations.
  • Collaborated with campus offices to connect students with services, improving overall access and engagement with student resources across campus.

Retail Sales Associate

DICK'S Sporting Goods
Boston, MA
02.2024 - 08.2025
  • Played a key role in the successful execution of high-impact events and peak retail seasons. These include the Boston Marathon, NBA Finals, celebrity store visits, Back-to-School, and Black Friday, ensuring smooth operations and delivering exceptional customer experiences.
  • Prepared store openings through visual merchandising, executing floor sets and game plans, dressing mannequins, adjusting floorplans, and maintaining brand standards to enhance in-store presentation and attract customer engagement.
  • Acted as interim Apparel Lead, guiding coworkers and ensuring standards during high traffic periods.
  • Demonstrated flexibility and adaptability by working across multiple departments including Operations, Apparel, Footwear, and Front End, covering a wide range of shifts (morning, closing, and overnight).
  • Conducted inventory checks and restocked merchandise to maintain optimal stock levels and support sales activities.

Learning Lab Intern

Vertex Pharmaceuticals
Boston, MA
06.2024 - 08.2024
  • Used recombinant DNA technology to express DHFR protein in E. coli, carrying out procedures like bacterial induction, culture growth, cell lysis, protein purification using centrifugation and chromatography, and protein purity assessment through SDS-PAGE gel electrophoresis.
  • Conducted research on the enzyme Dihydrofolate Reductase (DHFR) and its potential role in cancer treatment.
  • Collaborated with DTE technical leads at Vertex Pharmaceuticals to streamline VAMP ESKO application, enhancing user experience.
  • Consolidated artwork files from various software into a unified platform, improving accessibility for internal teams.
  • Developed user guides and step-by-step procedures to facilitate rollout of new system, ensuring smooth transition for users.
  • Co-created and presented a poster with another intern highlighting the results of our project at Vertex.
  • Shared our findings and process with Vertex employees as part of our capstone presentation.

Team Member

Raising Cane's
Boston, MA
10.2023 - 02.2024
  • Delivered fast, accurate service, contributing to customer satisfaction and a clean, organized work environment.
  • Ensured compliance with food safety and quality control standards during all shifts.
  • Coordinated tasks with team members to enhance workflow and support efficient operations.
  • Demonstrated dependability, punctuality, and a strong work ethic in a high-volume setting.

Student Scholar

Boston Area Health Education Center (BAHEC)
Boston, MA
07.2021 - 12.2023
  • Completed a broad range of courses in science, mathematics, and public health, gaining a well-rounded understanding of these fields.
  • Conducted interviews with health professionals to gather insights on daily practices and enhance understanding of the field.
  • Collaborated with instructors to develop engaging lesson plans and presentations, helping create educational materials that resonate with students.
  • Raised awareness in the Boston community about Methadone Mile, substance use, and addiction, highlighting the role of public systems in cycles of addiction and hardship.
  • Distributed canned food during holiday drives to support community members facing food insecurity.
  • Acquired practical skills in administering Narcan, performing CPR, and reading vital signs to provide effective emergency care.

Education

Associate of Science - Biotechnology

Roxbury Community College
Boston, MA
05-2027

High School Diploma - Dance Major

Boston Arts Academy
Boston, MA
08-2024

Skills

  • Laboratory & Research Techniques:
    Micropipetting, slide/sample preparation, bacterial culture, cell lysis, protein purification, centrifugation, chromatography, SDS-PAGE electrophoresis, recombinant DNA technology, experimental design, data collection and interpretation, and safe laboratory practices
  • Scientific Communication & Documentation:
    Research poster design, scientific presentations, technical documentation, data interpretation, and process documentation
  • Healthcare & Public Health:
    CPR certified, Narcan administration, reading vital signs, public health awareness, basic emergency response
  • Student Support, Outreach & Customer Service:
    Peer advising, community outreach, event coordination, customer service, sales support, cashiering and payment processing, (POS) systems, explaining complex systems (FAFSA, health insurance waivers, campus resources), active listening, professionalism
  • Leadership, Teamwork & Interpersonal Skills:
    Team collaboration, peer mentorship, leadership, adaptability, performing well in high-pressure environments, patience, and supportive team engagement
  • Operations, Inventory & Organization:
    Operations intake, merchandise receiving and processing, inventory counting and verification, record management, strong organizational skills, attention to detail, task prioritization, and visual merchandising
  • Technical & Digital Tools:
    Google Workspace, Microsoft Office

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Peer Ambassador

Roxbury Community College
02.2026 - Current

Learning Lab Intern

Vertex Pharmaceuticals
06.2024 - 08.2024

Retail Sales Associate

DICK'S Sporting Goods
02.2024 - 08.2025

Team Member

Raising Cane's
10.2023 - 02.2024

Student Scholar

Boston Area Health Education Center (BAHEC)
07.2021 - 12.2023

Associate of Science - Biotechnology

Roxbury Community College

High School Diploma - Dance Major

Boston Arts Academy
Robersy Naideli Hernandez