Summary
Overview
Work History
Education
Skills
Timeline
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Robert A. Funk

Ferndale,MI

Summary

Proven efficiency and interpersonal skills honed at Papa John's Pizza, where I spearheaded initiatives that significantly enhanced customer satisfaction and streamlined operations. Expert in tax software and adept at maintaining client confidentiality, my background includes supporting complex tax preparations and improving kitchen workflow, demonstrating a commitment to excellence and teamwork.

Overview

39
39
years of professional experience

Work History

Tax Preparer Assistant

The Taxshop
09.2020 - Current
  • Enhanced client satisfaction by providing accurate and timely tax preparation assistance.
  • Assisted senior tax preparers in completing complex returns, ensuring compliance with all regulations.
  • Supported clients in gathering relevant financial information, enabling accurate tax return filings.
  • Improved overall office efficiency by maintaining digital client records and updating tax software regularly.
  • Maintained a high level of confidentiality when handling sensitive financial information for clients.
  • Organized files both electronically and physically for ease of access and retrieval improving overall workflow.

Chef Assistant

The Chicken Shack
08.2009 - 10.2011
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Followed recipes and instructions to achieve quality and presentation standards.
  • Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.

Pizza Manager

Papa John's Pizza
10.1985 - 09.2003
  • Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
  • Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
  • Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
  • Streamlined the order-taking process to reduce wait times for customers, resulting in higher repeat business.
  • Maintained compliance with local health department regulations by enforcing strict sanitation practices and food handling guidelines.
  • Enhanced customer experience by addressing any service or product issues promptly, demonstrating commitment to excellent service standards.

Education

Bachelor of Science - Mathematics

Michigan State University
East Lansing, MI
06.1993

Skills

  • Deadline-oriented
  • Interpersonal abilities
  • Data entry proficiency
  • Client Confidentiality
  • Tax Software Familiarity
  • Client Communication
  • Efficient nature

Timeline

Tax Preparer Assistant

The Taxshop
09.2020 - Current

Chef Assistant

The Chicken Shack
08.2009 - 10.2011

Pizza Manager

Papa John's Pizza
10.1985 - 09.2003

Bachelor of Science - Mathematics

Michigan State University

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Robert A. Funk