Robert A. Kelley
Terre Haute,IN
Summary
Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 17-year record of building positive relationships with internal and external stakeholders.
Overview
32
32
years of professional experience
Work History
Business Systems Manager
North American Lighting
Paris, Illinois
03.2019 - Current
- Manage five MES Business Systems Analysts and five Systems Support Specialists in support of Office and Shop Floor Hardware and Software Applications
- Support and expand ERP, MES and IOT Initiatives
- Manage Strategic Projects for development of systems and processes while continuously improving both
- Manage yearly hardware replacement project of 700+ devices at nine locations
- Implemented MDM solution to support 500+ Android Scanners
Business Systems Supervisor
04.2015 - 03.2019
- Lead four Business Systems Analysts responsible for Manufacturing Execution Systems
- Focus on support and continuous improvement of shop floor data collection, scanning/labeling, traceability, and Business Intelligence reporting
- Implemented Plex ERP and Mach2 MES and IOT integration
Business Systems Analyst I and II
05.2005 - 04.2015
- Work with key users to support business requirements
- Coordinate system application testing and upgrades with application vendors, all areas of IT and user groups
- Ensure proper technical and user documentation for all supported applications
- Participate in departmental team projects and on-call rotation for technical support
- Train other Systems Analysts and Support Technicians
- Develop and implement standards and procedures based on ever-changing systems environment and user requirements
Production Supervisor
02.2004 - 05.2005
- Supervise 33 employees in four different positions
- Includes staff scheduling, training, team building, and corrective action
- Support and administer assembly policies and procedures while altering build plans based on staffing and parts or machinery concerns
- Update assembly reports daily, includes investigation of root cause and creation of countermeasure plans
Process Auditor
09.2003 - 02.2004
- Audit processes to standards of QS9000, ISO14001, safety, and OSHA requirements
- Increased communication teamwork between departments
- Update Process Audit reports daily
- Continually audit parts in question, making decisions and writing boundaries when necessary
Supervisor
Columbia House
Terre Haute, Indiana
03.1999 - 07.2003
- Supervise 20 employees per shift, 2nd and 3rd shifts, in six different positions
- Includes staff scheduling, training, and discipline procedures
- Administer computer operations department policies and procedures
- Support and administer data retention/recovery and production schedule environments
- Update Service Level and Operations reports daily
- Perform continuous analysis of batch production jobs, backup processes, system monitors and server availability, and provide solutions working with all groups involved
I/O Technician
10.1994 - 03.1999
- Monitor CA7 and OS/390, altering input and output in batch processing, while keeping production running in right order and desired priorities
- Troubleshoot problems within batch processing and call systems programmers as needed
- Implement software changes and train new Technicians
Process Control Analyst
10.1992 - 10.1994
- Evaluate all production output processes
- Report all production change problems and assist in correcting errors
- Install new production quality evaluations and reports as needed
Customer Service Rep
07.1990 - 10.1992
- Assist customers with their accounts in call center and through correspondence
- Handle all problems politely and courteously
- Report all problem accounts to management
Education
Associate of Science - Computer Information Systems
05.2014
Skills
- Customer Communication
- Workforce Management System Software
- Business Systems Management
- Business Intelligence Systems
- Business Requirements
- Business Analysis
- Change Management Process
- Administration and Management
- Requirements Analysis
- Integrity and Dependability
Timeline
Business Systems Manager - North American Lighting
03.2019 - Current
Business Systems Supervisor -
04.2015 - 03.2019
Business Systems Analyst I and II -
05.2005 - 04.2015
Production Supervisor -
02.2004 - 05.2005
Process Auditor -
09.2003 - 02.2004
Supervisor - Columbia House
03.1999 - 07.2003
I/O Technician -
10.1994 - 03.1999
Process Control Analyst -
10.1992 - 10.1994
Customer Service Rep -
07.1990 - 10.1992
Ivy Tech Community College - Associate of Science, Computer Information Systems
Similar Profiles
Tiffany LeeTiffany Lee
Assembly Line Production Worker at North American LightingAssembly Line Production Worker at North American Lighting
Micheal FoehrerMicheal Foehrer
Master Technician at North American LightingMaster Technician at North American Lighting
Todd BarkerTodd Barker
Production Supervisor at North American LightingProduction Supervisor at North American Lighting
Daniel LaRoseDaniel LaRose
Sorter/Operator at North American LightingSorter/Operator at North American Lighting
Roger BoillardRoger Boillard
Deputy Section Chief at State of Indiana Department of Homeland SecurityDeputy Section Chief at State of Indiana Department of Homeland Security