ROBERT ABEYTA
New Braunfels
Summary
Results-driven Assistant Store Manager with a proven track record of exceeding sales goals and enhancing customer satisfaction. Skilled in team development, inventory management, and business analysis. Known for strong leadership abilities and effective communication, resulting in improved team performance and sales revenue growth.
Overview
31
31
years of professional experience
Work History
Assistant Store Manager
Home Depot
07.2024 - Current
- Ensure customers are satisfied and resolve issues
- Supervise associates to meet sales goals
- Manage stock, including receiving and stocking merchandise
- Hire, train, motivate, and coach associates
- Manage front-end processes, such as sales and returns, and back-end processes, such as receiving and freight
- Analyze sales trends to improve store performance
- Scheduling and managing payroll
- Ensuring compliance with company policies and procedures
- Merchandising and store standards.
- Managing daily financial operations
Pro/Rental Supervisor
Home Depot
09.2023 - Current
- Built strong relationships with vendors and contractors through exceptional customer service and prompt resolution of issues
- Consistently exceeded sales goals through upselling additional products and services to existing assigned accounts
- Proven ability to learn quickly and adapt to new situations
- Increased Pro sales revenue by implementing effective sales strategies and coaching and developing sales team
- Conducted regular associate evaluations, identifying areas for improvement and offering constructive feedback and training to be successful
- Consistently met or exceeded quarterly sales goals through diligent effort and persistence in negotiating and closing installation projects
Specialty Department Supervisor
Home Depot
09.2021 - 09.2023
- Direct the work to employees by scheduling specfic assignments to optimize productivity
- Evaluate and verify employee performance
- Build relationships with associates and customers
- Communicate with associates to improve career development
- Teach, coach and train specialists how to close out sales by developing strong negotiating skills
Customer Order Specialist
Home Depot
02.2009 - 09.2021
- Process customer orders, including data entry, inventory checks, pricing, shipping coordination, and order tracking
- Provide customer service by phone and email
- Interact with customers, vendors, installers, and associates to ensure excellent customer service
- Direct report to Store Manager and District Team.
Assistant Store Manager
Walmart
03.1994 - 11.2004
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices
Education
HIGH SCHOOL DIPLOMA -
Albuquerque High School
Albuquerque, NM05.1994
Skills
- Leadership
- Development
- Lead Conversion
- Product and Service Sales
- Merchandising
- Performance Management
- Organization and Time Management
Community Service
TEAM DEPOT CAPTAIN, Home Depot, Seguin, TX, 07/01/24, Present, Captain for Home Depot community projects.
Timeline
Assistant Store Manager
Home Depot
07.2024 - Current
Pro/Rental Supervisor
Home Depot
09.2023 - Current
Specialty Department Supervisor
Home Depot
09.2021 - 09.2023
Customer Order Specialist
Home Depot
02.2009 - 09.2021
Assistant Store Manager
Walmart
03.1994 - 11.2004
HIGH SCHOOL DIPLOMA -
Albuquerque High School
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