Robert Accetta
The Villages,FL
Summary
Goal-driven Ambassador committed to raising brand awareness and enhancing sales. Competitive and results-oriented team player seasoned in implementing successful marketing campaigns, tracking customer preferences and ideas and suggesting appropriate advertisement and positioning ideas. Extensive knowledge of various marketing tools and social media platforms coupled with familiarity of competitor marketing activities.
Overview
10
10
years of professional experience
Work History
Ambassador
Mansion Ridge Golf Course
Monroe, NY
04.2013 - 04.2023
Service Engineer
IBM
New York, NY
01.1973 - 1993
- Installed, configured and commissioned new customer equipment according to specifications.
- Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
- Resolved customer service requests within the given time frame.
- Provided technical support for customers on site or remotely via phone or email.
- Performed preventive maintenance of customer systems as per schedule.
- Tested, debugged and repaired defective components or systems onsite or in-house.
- Analyzed complex problems and identified root causes of system failures.p
- Attended conferences, seminars and workshops to stay up-to-date with latest technologies.
- Maintained accurate records of work performed in order to ensure quality assurance.
- Collaborated closely with other departments such as sales, marketing and engineering.
- Responded quickly to emergency calls from customers regarding technical issues.
- Ensured that all safety procedures were followed while performing tasks onsite.
- Assisted in installing equipment and tested and maintained equipment.
- Tested and inspected machinery or equipment to diagnose machine malfunctions.
Owner Operator Used Car Business
Rj motors
Monroe, NY
Ambassador
Crystal springs country club
Hamburg, NJ
1996 - 1998
Education
Associate of Arts - Electrical/mechanical engineering
New York Community College
Brooklyn, NY01.1974
Timeline
Ambassador
Mansion Ridge Golf Course
04.2013 - 04.2023
Service Engineer
IBM
01.1973 - 1993
Owner Operator Used Car Business
Rj motors
Ambassador
Crystal springs country club
1996 - 1998
Associate of Arts - Electrical/mechanical engineering
New York Community College
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