Robert Adekunle
Indianapolis,IN
Summary
Detail-oriented IT support specialist with extensive experience in resolving technical issues and training staff. Proven ability to implement IT policies and improve user satisfaction through effective communication and collaboration with teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Web Designer
Self Employed Web
indianapolis, IN
09.2025 - Current
- Designed user-friendly websites tailored to client specifications and brand identity.
- Collaborated with clients to understand project goals and design preferences effectively.
- Developed responsive layouts ensuring optimal viewing across devices and screen sizes.
- Conducted usability testing to gather feedback and improve design functionality.
- Managed project timelines to ensure timely delivery of web design projects.
- Created engaging graphics and visuals enhancing overall website aesthetics.
IT Support Specialist
National Institute for education planning and Admi
Ondo, Ondo Nigeria
03.2023 - 07.2025
- Provided technical support for staff using education planning software.
- Resolved hardware and software issues for end-users efficiently.
- Assisted in training staff on new IT systems and tools.
- Maintained inventory of IT equipment and supplies regularly.
- Collaborated with teams to implement IT policies and procedures.
- Documented troubleshooting steps for common user problems effectively.
- Coordinated with vendors for timely repairs and service requests.
- Conducted regular system updates to ensure optimal performance.
- Used remote login tools to assist clients with technical and product questions.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
IT Support Specialist
Self employed
ondo, Ondo, Nigeria
03.2022 - 03.2023
- Resolved hardware and software issues for end-users efficiently.
- Maintained inventory of IT equipment and supplies regularly.
- Collaborated with teams to implement IT policies and procedures.
- Coordinated with vendors for timely repairs and service requests.
- Assisted customers with various types of technical issues via email, live chat, and telephone.
Education
Bachelor of Science - Computer Science
National Open University of Nigeria
03-2025
Skills
- Web design
- Technical support
- Project management
- User experience
- Problem solving
- Usability testing
Certification
- Google IT Support Professional Certificate
Languages
English
Native/ Bilingual
yoruba
Native/ Bilingual
References
References available upon request.
Personal Information
Education and Training
other
Timeline
Web Designer
Self Employed Web
09.2025 - Current
IT Support Specialist
National Institute for education planning and Admi
03.2023 - 07.2025
IT Support Specialist
Self employed
03.2022 - 03.2023
Bachelor of Science - Computer Science
National Open University of Nigeria