Overview
Work History
Education
Timeline
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Robert J. Adiconis

Phoenix,USA

Overview

14
14
years of professional experience

Work History

Sr. Product Manager – Product Development

American Express
Phoenix, AZ
07.2021 - 06.2025
  • Oversee the strategy and development of a group of highly complex Intelligent Automation products aligned with a stakeholder segment or platform solution. Responsible for setting priorities, managing scope, and ensuring that the product roadmap is translated into well-defined and high impact Intelligent Automation products and services.
  • Identify and evaluate Intelligent Automation transformational opportunities across the organization.
  • Facilitate strategy and drive execution of high-impact initiatives across the organization.
  • Develop and maintain a multi-year roadmap that is continuously updated to reflect most current vision, strategy and needs of the organization; communicate and build consensus across disciplines in crafting the product roadmap.
  • Design APIs with the technical team to support applications.
  • Communicate the product vision, strategy and roadmap to business partners and key business stakeholders.
  • Facilitate backlog grooming sessions between the stakeholders and the development team to clearly document requirements.
  • Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products.
  • Lead PI Planning sessions across global teams.
  • Utilize agile and SAFe methodologies and related tools (Jira, Rally, Confluence).
  • Intelligent Automation Delivery
  • Global Commercial Services – Business Transformation

Sr. Product Manager – Product Development

American Express
05.2017 - 07.2021
  • Led a reporting development team within Global Acquisition Capabilities as an agile, cost-effective alternative to American Express Technologies. The team provided data solutions utilizing merchant data across Cornerstone and RAMP.
  • Led and managed the development of complex reporting products across GAC utilizing merchant data across Cornerstone and RAMP.
  • Maintained a multi-year roadmap and continuously revised to reflect most current needs.
  • Utilized HiveQL (Cornerstone), SAS/SQL (RAMP) and advanced features in Excel to prototype potential business solutions and troubleshoot issues.
  • Collaborated with Development team and stakeholders to construct user-stories.
  • Worked closely with Data Architects to develop and drive conceptual data models and other design elements.
  • Global Acquisition Capabilities (GAC)
  • Global Merchant & Network Services

Technical Project Manager

American Express
10.2014 - 05.2017
  • Managed large scale, high impact digital applications including Americanexpress.com, Receipt Match and Membershiprewards.com. Instrumental in the implementation of the Agile methodology.
  • Worked closely with software engineers, product managers and other engineering teams to deliver high-quality products and features for cardmember.
  • Determined and defined clear deliverables, roles, and responsibilities for team members for enterprise critical initiatives.
  • Partnered with senior leaders on program level strategy development and execution.
  • Communicated proactively with all involved parties to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
  • Functioned as the main point of contact for all technical teams.
  • Mobile and Web Engineering
  • American Express Technology (AET)

Lead Business Analyst

American Express
01.2011 - 10.2014
  • Acted as Lead Business Analyst on key customer facing applications including Americanexpress.com and Receipt Match for OPEN
  • Drove project requirements, priorities, and deadlines.
  • Developed strategic roadmaps and tactical implementation plans; monitored adherence to the target direction.
  • Maintained ongoing relationships with stakeholders during and between projects.
  • Defined technical requirements that were used by the development, testing and client organizations.
  • Served as project leader responsible for analysis and design for complex applications.
  • Mobile and Web Engineering
  • American Express Technology (AET)

Education

Bachelor’s Degree - Business Administration

University of Massachusetts
Boston, Massachusetts

Graduate Certificate - Software Development

Boston University
Boston, Massachusetts

Timeline

Sr. Product Manager – Product Development

American Express
07.2021 - 06.2025

Sr. Product Manager – Product Development

American Express
05.2017 - 07.2021

Technical Project Manager

American Express
10.2014 - 05.2017

Lead Business Analyst

American Express
01.2011 - 10.2014

Bachelor’s Degree - Business Administration

University of Massachusetts

Graduate Certificate - Software Development

Boston University

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Robert J. Adiconis