Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Robert Adkins

Williamstown,WV

Summary

Proactive Compliance Manager with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. Results-driven experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Compliance and Collection Manager

One Community FCU
09.1997 - 04.2021
  • Enhanced collection efficiency by implementing effective strategies and streamlining processes.
  • Reduced delinquency rates through vigilant monitoring and proactive communication with clients.
  • Increased recovery rate by consistently meeting and exceeding targets set by management.
  • Improved customer relationships through effective negotiation and conflict resolution techniques.

Assistant Manager of Business Development

Associates Financial Services
09.1988 - 09.1997
  • Increased client base by identifying new business opportunities and establishing strategic partnerships.
  • Assisted in annual revenue growth by developing and implementing effective sales strategies.
  • Improved client retention rates with exceptional customer service and relationship management skills.
  • Contributed to the development of innovative marketing campaigns that resulted in increased brand visibility.

Branch Manager

Household Finance
06.1981 - 09.1988
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Education

No Degree - CreditUnion Operations

CUNA Management School
Madison, WI
06.1999

Bachelor of Science - Economics

West Virginia University
Morgantown, WV
12.1979

High School Diploma -

Sistersville High School
Sistersville, WV
06.1975

Skills

  • Credit Analysis Proficiency
  • Payment Plan Development
  • Risk Assessment Capabilities
  • Data Analysis Competence

Accomplishments

2015 Pacesetter Award to WV credit union employee of the year

Affiliations

  • Camping
  • Travel
  • Fishing

Certification

Certified ant money laundering specialist from Credit Union National Association

References

References available upon request.

Timeline

Compliance and Collection Manager

One Community FCU
09.1997 - 04.2021

Assistant Manager of Business Development

Associates Financial Services
09.1988 - 09.1997

Branch Manager

Household Finance
06.1981 - 09.1988

No Degree - CreditUnion Operations

CUNA Management School

Bachelor of Science - Economics

West Virginia University

High School Diploma -

Sistersville High School

Similar Profiles

CREATE PROFILE
Robert Adkins