Robert Aguilar
Smithville,TX
Summary
Dynamic individual with hands-on experience in multiple fields and positions with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Area Field Service Dispatcher/Outside Sales Representative
United Rentals
03.2024 - Current
- Coordinated emergency services during after-hours shifts, ensuring prompt responses to critical situations.
- Contributed to business growth by identifying opportunities for upselling additional services during client interactions.
- Assessed internal processes regularly, implementing changes that led to improved resource allocation and overall operational efficiency.
- Collaborated with cross-functional teams to improve overall service quality and efficiency.
- Targeted and maintained sales goals for the territory and used equipment
Service Manager
Group 1
08.2018 - 02.2024
- Met with customers to discuss service needs and offer available solutions.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Implemented strategies to increase customer service satisfaction ratings.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
Store Manager
Midas Auto Repair
06.2015 - 07.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
Education
No Degree - Automotive-Diesel-Industrial Technology
Universal Technical Institute
Houston, TX03-2014
High School Diploma -
New Braunfels High School
New Braunfels, TX05-2012
Skills
- Strong multitasking
- Detail-oriented
- Service coordination
- Teamwork and collaboration
- Critical thinking
- Adaptability and flexibility
- Task delegation
Timeline
Area Field Service Dispatcher/Outside Sales Representative
United Rentals
03.2024 - Current
Service Manager
Group 1
08.2018 - 02.2024
Store Manager
Midas Auto Repair
06.2015 - 07.2018
No Degree - Automotive-Diesel-Industrial Technology
Universal Technical Institute
High School Diploma -
New Braunfels High School
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