Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Ainsworth

Wooster,OH

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

20
20
years of professional experience

Work History

Coach Operator, Light Rail Operator, Line Instructor, Mentor, Maintenance Worker

Santa Clara Valley Transit Authority
04.2015 - 06.2025
  • Aids passengers in special circumstances including offering assistance in boarding or de-boarding disabled passengers; Operates the wheelchair lift when necessary and secures passengers' wheelchairs; Calls out stops and provides information to passengers;
  • Operates a two-way radio; Prepares accident and incident reports; Keeps records
  • Routinely observes and reports any system or component malfunction or failure

Property Manager

Silicon Bay Property Management
04.2005 - 12.2023
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

General Manager

Target Masters West
04.2012 - 04.2015
  • Manage large and diverse staff
  • Meet or exceed company goals
  • Staff meeting to maintain lines of communication and resolve issues early
  • Scheduling for 25 employees
  • Internal and external customer service
  • Disciplinary Actions and other Human Resources related duties
  • Working with customers to find the product that fits their needs Conflict resolution

Education

Associate of Science - Business Administration

De Anza College
Cupertino, CA
06-2022

Skills

  • Strong work ethic
  • Adaptable Decision-making
  • Decision-making under pressure
  • Conflict de-escalation
  • Interpersonal relations
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Teamwork

Timeline

Coach Operator, Light Rail Operator, Line Instructor, Mentor, Maintenance Worker

Santa Clara Valley Transit Authority
04.2015 - 06.2025

General Manager

Target Masters West
04.2012 - 04.2015

Property Manager

Silicon Bay Property Management
04.2005 - 12.2023

Associate of Science - Business Administration

De Anza College

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