Summary
Overview
Work History
Education
Skills
Timeline
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Robert Alarcon

Mocksville,NC

Summary

Seasoned and talented leader/team player with over 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement as well as hands on tackling and implementing changes with strategic approach.

Overview

14
14
years of professional experience

Work History

Operations Managment

Superior Autohaus
08.2019 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Streamlined workflow processes by organizing tools and equipment for easy accessibility during repairs.
  • Performed routine maintenance tasks such as oil changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity.
  • Collaborated with team members to diagnose complex vehicle issues and develop effective solutions.
  • Trained and guided team members to maintain high productivity and performance metrics.

Freight and Logistics

2 The Next Step
01.2016 - Current
  • Cultivated strong working relationships with venues, ensuring smooth logistics and optimal space utilization for each event.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Increased efficiency by developing cost-effective rates and reducing order processing costs.
  • Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
  • Used [Software] to coordinate and monitor outgoing and inbound deliveries.
  • Directed shipping and receiving of wide range of products daily.
  • Researched ideal shipping techniques, routing and carriers to obtain most cost-effective pricing.
  • Managed courier network of [Number] across country.
  • Supervised logistics functions and operations.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.

Assistant Project Manager

Aero Metalica Corporation
01.2010 - 01.2015
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
  • Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
  • Planned, monitored and analyzed project costs to meet financial goals.
  • Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
  • Led team meetings to assess project progress and plan appropriately to meet delivery targets.
  • Minimized disruptions during construction projects by closely coordinating site logistics such as materials delivery, equipment storage, and personnel access.

Education

Civil Engineering

Universidad Politecnica De Puerto Rico
San Juan, PR
2009

Industrial Psychology

Interamerican University
Puerto Rico
01.1996

Skills

  • Comprehensive business operations, Strong planning and communication skills, Proactive and focused work ethic
  • Troubleshooting skills, Mechanically inclined fully bilingual English and Spanish and some Italian

Timeline

Operations Managment

Superior Autohaus
08.2019 - Current

Freight and Logistics

2 The Next Step
01.2016 - Current

Assistant Project Manager

Aero Metalica Corporation
01.2010 - 01.2015

Civil Engineering

Universidad Politecnica De Puerto Rico

Industrial Psychology

Interamerican University

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Robert Alarcon