Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Robert Albiar

Mesquite,Texas

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office and team management, operations management, business development, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

24
24
years of professional experience

Work History

Vice President of Operations

Xtra-Staff
Mesquite, Texas
05.2021 - 10.2024
  • Managed daily operations, including budgeting, forecasting, resource planning, and scheduling.
  • Oversaw the development and implementation of policies and procedures related to operational activities.
  • Ensured compliance with applicable laws and regulations related to operations.
  • Provided direction to staff on all aspects of operational processes.
  • Negotiated contracts with vendors, suppliers, customers, and other stakeholders as required.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocol.
  • Interpreted complex technical information into easy-to-understand language when communicating with staff or external partners.
  • Assisted sales team with development of aggressive sales strategies to achieve sustained market growth.
  • Increased company sales by 600% from $2 million to $14 million in 10 months.
  • Facilitated new business opportunities and promoted current marketing projects through print, broadcast and B2B outlets.
  • Integrated marketing and sales strategies with business development and operational leadership plans.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Sales/Operations Manager

Flex Staffing
Dallas, Texas
02.2017 - 05.2021
  • Managed daily operations of the sales team including hiring, training, and performance evaluations.
  • Analyzed customer data to identify trends and opportunities for sales growth.
  • Developed strategies to improve customer service, increase sales efficiency, and maximize profits.
  • Increased company sales by 167% from $15 Million to $40 million with my own portfolio of business.
  • Designed incentive programs to motivate sales staff and encourage growth.
  • Assisted in budget planning by forecasting future sales volumes, expenses, and revenues.
  • Supported sales team members to drive growth and development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Established relationships with vendors to negotiate favorable terms for new products or services.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Business Development Manager

Universal Labor & Staffing
Dallas, Texas
06.2012 - 02.2017
  • Developed and implemented strategies to increase sales and market share.
  • Increased company sales by 350% from $4 million to $18 million.
  • Identified potential clients, built relationships, and negotiated contracts.
  • Created presentations to attract new business opportunities.
  • Maintained a database of existing customers and prospective leads.
  • Drafted proposals for prospects in response to their requests for information.
  • Attended tradeshows and conferences to network with potential clients.
  • Assisted in developing pricing strategies that maximized profits while meeting customer expectations.
  • Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
  • Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
  • Maintained open and ongoing communication with clients to meet needs and expectations.
  • Established new customer accounts using negotiation and sales closing abilities.
  • Leveraged cold calling, in-person visits and referrals to build leads.
  • Identified new customers through pipelining, pre-qualification and territory analysis and management.
  • Oversaw the development of business proposals and bids for new projects or contracts.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

Onsite Manager

Instaff
Dallas, Texas
04.2008 - 06.2012
  • Supervised staff, ensured proper training and development of team members.
  • Maintained a safe working environment in compliance with OSHA regulations.
  • Coordinated with other departments to ensure smooth operations.
  • Resolved customer complaints in an efficient manner.
  • Managed all administrative tasks including payroll processing, invoicing.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Generated monthly performance reports to track progress of projects.

Driver Recruiter

Stevens Transport
Dallas, Texas
06.2004 - 04.2008
  • Conducted initial phone screens to determine candidate qualifications.
  • Facilitated new driver onboarding process and coordinated paperwork.
  • Maintained accurate records of recruitment activities and candidate progress.
  • Developed relationships with potential candidates through outbound calls and emails.
  • Provided feedback to hiring managers on interviewing techniques, selection criteria, and decisions.
  • Responded promptly to inquiries from applicants regarding open positions and company information.
  • Managed applicant tracking system database; tracked applicants' statuses throughout the recruitment process.
  • Scheduled meetings between prospective drivers and hiring teams.
  • Ensured compliance with federal regulations such as DOT requirements for driver qualification files.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Explained job duties, compensation and benefits to potential candidates.
  • Provided a positive candidate experience throughout the recruitment process.
  • Acted as a brand ambassador, promoting the company's values and culture to potential candidates.

Account Manager, Inside Sales

Andrews Distributing
Dallas, Texas
06.2000 - 06.2004
  • Developed and implemented sales strategies to increase revenue.
  • Negotiated pricing and contracts with customers.
  • Resolved customer disputes or complaints in a timely manner.
  • Identified areas for improvement in the sales process and developed solutions accordingly.
  • Reviewed competitors' offerings, pricing structures, and marketing tactics.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Education

BBA - Business Administration

University of North Texas
Denton, TX
05-1998

Skills

  • Leadership training
  • Cost analysis and savings
  • Process Improvements
  • Strategic planning and execution
  • Operations Oversight
  • Business Development
  • Operations Management
  • Cross-functional team management

Languages

Spanish
Full Professional

Timeline

Vice President of Operations

Xtra-Staff
05.2021 - 10.2024

Sales/Operations Manager

Flex Staffing
02.2017 - 05.2021

Business Development Manager

Universal Labor & Staffing
06.2012 - 02.2017

Onsite Manager

Instaff
04.2008 - 06.2012

Driver Recruiter

Stevens Transport
06.2004 - 04.2008

Account Manager, Inside Sales

Andrews Distributing
06.2000 - 06.2004

BBA - Business Administration

University of North Texas

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Robert Albiar