Robert Alfred
Galloway,OH
Summary
Aspiring to secure an entry-level position in cyber security, I bring a blend of exceptional service, rapid learning capability, and adept organizational prowess. Proficient in multitasking and data collection, I excel in leveraging strong communication skills to effectively convey complex concepts. With a natural ability to provide confident leadership and a self-motivated approach, coupled with finely tuned time management skills, I am poised to contribute positively to JPMorgan Chase & Co. while continually advancing my expertise.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Driver
Pursuit Packages
11.2023 - Current
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Laborer
Ford Construction
06.2023 - Current
- Utilized construction tools and machinery to effectively complete job site projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Observed site safety rules to maximize protections for team members and equipment.
- Performed general housekeeping and cleaning tasks.
- Organized materials, tools, and equipment to supply team members.
- Prepared job sites by removing debris and setting up materials and tools.
- Understood and followed verbal and written instructions to complete work correctly.
Warehouse Forklift Operator
Boars Head Provisions Co
09.2022 - 02.2023
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
Patient Access Coordinator
The Ohio State University Physicians INC.
08.2019 - 09.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Teacher's Aide
Cypress Christian School
08.2017 - 05.2019
- Provided Technical Support to main office and classrooms.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Assisted teachers with supervision and care of group of 15-25 children.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Maintained safety and security by overseeing students in recess environments.
- Coached Middle School basketball.
Customer Service Advocate
Verizon Wireless
04.2015 - 03.2017
- First line troubleshooting and technical support.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
Education
No Degree - Music Education
Ohio University
Athens, OHHigh School Diploma -
Vinton County High School
McArthur, OH05.2001
Skills
- Superior Service
- Quick to learn and adapt
- Strong Organization
- Multitasking
- Data Collection
- Excellent Communication Skills
- Ability to provide confident leadership
- Self-motivated
- Well-honed time management skills
Certification
CompTIA Security+ Certified
(May 2023, ID COMP001020811518)
Timeline
Driver
Pursuit Packages
11.2023 - Current
Laborer
Ford Construction
06.2023 - Current
Warehouse Forklift Operator
Boars Head Provisions Co
09.2022 - 02.2023
Patient Access Coordinator
The Ohio State University Physicians INC.
08.2019 - 09.2022
Teacher's Aide
Cypress Christian School
08.2017 - 05.2019
Customer Service Advocate
Verizon Wireless
04.2015 - 03.2017
No Degree - Music Education
Ohio University
High School Diploma -
Vinton County High School
CompTIA Security+ Certified
(May 2023, ID COMP001020811518)
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