Robert Allen
Flovilla,GA
Summary
With a proven track record in the HVAC field, I excel in troubleshooting and fostering client relationships, enhancing retention. My EPA certification and approachable demeanor have consistently contributed to high-quality HVAC solutions, meeting rigorous safety standards and boosting customer satisfaction.
Overview
20
20
years of professional experience
Work History
Service Technician
Harbins Mechanical
01.2013 - 01.2023
- Performed routine maintenance on heating and cooling systems.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Repaired, replaced and serviced both industrial and commercial HVAC equipment, components, and wiring.
- Supervised and instructed assistants.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
- Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
- Filled out detailed work orders for each job completed.
Counter Sales Associate
Dealers Supply
01.2011 - 01.2013
- Welcomed customers and offered immediate assistance in line with business policies.
- Answered telephone calls to offer information and promote business products.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built strong relationships with regular clientele to foster brand loyalty and repeat business.
- Kept up-to-date on industry trends and product offerings to better assist customers in making informed decisions.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
HVAC Service Technician
Kyle's Heating and Air
01.2008 - 01.2010
- Troubleshot and diagnosed issues with HVAC.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Installed new air conditioning and heating systems according to manufacturer's specifications and local codes.
- Kept accurate records of work activities, time, materials and faults on work orders.
HVAC Installer
Bowen Heating and Air
01.2003 - 01.2008
- Performed routine maintenance on heating and cooling systems.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Worked overtime, holidays and weekends to accommodate company needs.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Assembled air ducts, pipes and flues to central heating and cooling equipment.
Education
High School Diploma -
Henry County High School
Henry County GA 01-1999
Skills
- Troubleshooting skills
- Friendly and helpful
- EPA certification
- Valid Driver's license
Timeline
Service Technician
Harbins Mechanical
01.2013 - 01.2023
Counter Sales Associate
Dealers Supply
01.2011 - 01.2013
HVAC Service Technician
Kyle's Heating and Air
01.2008 - 01.2010
HVAC Installer
Bowen Heating and Air
01.2003 - 01.2008
High School Diploma -
Henry County High School
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