Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Robert Allen

Columbia,SC

Summary

I’m a dedicated and committed family man.

I give 100% effort to everything I do.

I like to take pride in anything that I am involved with, and I always strive to provide people with the best quality and price possible.

I like to take pride in anything that I am involved with.

My motto is,

All it takes is all you got.

Overview

27
27
years of professional experience

Work History

Pre Construction Manager

Palmatto State Glass
Columbia, SC
12.2019 - 12.2024
  • Obtained bids from vendors and subcontractors to make cost-effective selections.
  • Efficiently completed material orders, resulting in all projects being completed on time and under budget.
  • Formulated estimates and budgets ranging from $2k to $500k.
  • Formulated proposals and processed work orders by analyzing and calculating field measurements, survey plans and plot plans.
  • Followed strict timelines and guidelines for installations of Glass and Glazing structures.
  • Saved money by overseeing cost-effective material sourcing and effective work orders.
  • Maintained on-time and under-budget project completion with $100k budget.
  • Interfaced with laborers, clients and city council to complete projects on-time and under budget.
  • Managed and led team of 8 workers in [5 Years].
  • Managed team of 20+ general contractors and reported project progress to project management.
  • Interpreted blueprints and plans and relayed information to team of workers.
  • Estimated construction costs accurately, achieving consistent business profits.
  • Trained community service manager on turnover procedures, quality standards and project-specific systems orientation.
  • Completed projects on time and within allocated budget.
  • Reduced turnover rate by 20% in 1 year.
  • Trained construction teams on site-specific requirements, techniques and procedures.
  • Reduced cost by utilizing site resources, schedules, budgets and subcontractors effectively.
  • Maintained quality standards and monitored work for corrective action.
  • Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
  • Supervised residential and commercial new construction and remodels.
  • Assisted project manager with bidding new jobs and projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Strengthened communication skills through regular interactions with others.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Passionate about learning and committed to continual improvement.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Developed strong communication and organizational skills through working on group projects.
  • Worked effectively in fast-paced environments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

General Manager

Glass Doctor
Columbia, SC
11.2015 - 12.2019
  • Managed and improved requirements, gaps analysis, training and development and new program rollout resulting in [Result].
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
  • Trained, managed and motivated employees to promote professional skill development.
  • Facilitated monthly workshops to share best practices to optimize productivity.
  • Directed successful turnaround by eliminating over $[Number] in debt within one quarter.
  • Coached and developed [Number] internal candidates for promotion to general management.
  • Tracked [Timeframe] sales to generate reports for business development planning.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Hired, coached and mentored team of [Number] sales representatives.
  • Designed sales and service strategies to improve revenue and retention.
  • Trained over [Number] employees on business principles, best practices, protocol and system usage.

General Manager

The Glass Shop Inc.
Columbia, SC
02.2004 - 10.2015
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Operations Manager

Soda City Glass LLC
West Columbia, South Carolina
01.2025 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed and maintained relationships with external vendors and suppliers.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Increased profit by streamlining operations.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Glazier

Ace Glass
Columbia, SC
09.2002 - 09.2003
  • Measured and marked outlines and patterns on glass to indicate cutting lines with high accuracy and attention to detail.
  • Fastened glass panes into frames or sashes using clips, points or moldings and added weather seals or putty around pane edges to seal joints.
  • Collaborated with team members to complete $100k job under extremely stringent deadlines.
  • Selected type and color of glass and material for moldings according to project specifications and structural requirements.
  • Conferred with clients to determine project requirements and provide cost estimates, providing detailed updates throughout project execution.
  • Managed relationships with vendors, clients and coworkers to cultivate positive work environment while driving sales, quality and top-level service.
  • Offered project management support by overseeing deadlines and promptly reporting potential obstacles.
  • Set glass doors into frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
  • Earned and maintained 100% customer satisfaction rating during course of employment.
  • Fabricated and installed metal sashes and moldings for glass installation using aluminum or steel framing.
  • Prevented light glare on glass by measuring, cutting, fitting and pressing anti-glare adhesive film to glass or spraying with tinting solution.
  • Executed average of 10 estimates each week, resulting in 20% increase in annual sales.
  • Prepared glass for cutting by applying oil to cutting lines and smoothed cut edges through polishing and grinding.
  • Transported supplies and team members between various worksites.
  • Performed installation of skylights, mirrors and other glass areas.
  • Cut, fit, installed, repaired or replaced glass in commercial and residential buildings.
  • Utilized tablets, phones and various software to record and store job and client data.
  • Provided guidance and leadership for team of up to 5 construction professionals.
  • Identified glass types and measured spaces for reglazing and mirrors.
  • Completed daily paperwork, including estimates, reports and client account files.
  • Installed or repaired range of glass products and accessories.
  • Committed to creating and maintaining safe workplace through organization and proactive identification of hazards.

Glazier Helper

Middle brooks Glass and Mirror
Columbia, SC
08.1998 - 06.2002
  • Prepared glass for cutting by applying oil to cutting lines and smoothed cut edges through polishing and grinding.
  • Set glass doors into frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
  • Fastened glass panes into frames or sashes using clips, points or moldings and added weather seals or putty around pane edges to seal joints.
  • Measured and marked outlines and patterns on glass to indicate cutting lines with high accuracy and attention to detail.
  • Earned and maintained [Number]% customer satisfaction rating during course of employment.
  • Fabricated and installed metal sashes and moldings for glass installation using aluminum or steel framing.
  • Identified glass types and measured spaces for reglazing and mirrors.
  • Cut, fit, installed, repaired or replaced glass in commercial and residential buildings.
  • Installed or repaired range of glass products and accessories.
  • Completed daily paperwork, including estimates, reports and client account files.
  • Utilized tablets, phones and various software to record and store job and client data.

Education

High School Diploma -

Spring Valley High School
Columbia, SC
06.1998

Skills

  • Planning and design
  • Safe job site set-up
  • Project budgeting
  • Construction equipment
  • Interpreting blueprints
  • Renovations, building and demolition
  • Blueprints
  • Construction management
  • MS Office proficient
  • Concrete estimation
  • Local rates to cost estimates
  • Superb management skills
  • Project management

Timeline

Operations Manager

Soda City Glass LLC
01.2025 - Current

Pre Construction Manager

Palmatto State Glass
12.2019 - 12.2024

General Manager

Glass Doctor
11.2015 - 12.2019

General Manager

The Glass Shop Inc.
02.2004 - 10.2015

Glazier

Ace Glass
09.2002 - 09.2003

Glazier Helper

Middle brooks Glass and Mirror
08.1998 - 06.2002

High School Diploma -

Spring Valley High School

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