Robert Allen

• Diagnosed and repaired mechanical issues on municipal vehicles, ensuring operational efficiency.
• Conducted routine maintenance checks to uphold safety standards and enhance vehicle longevity.
• Collaborated with team members to streamline repair processes, reducing downtime for fleet vehicles.
• Utilized diagnostic tools to identify faults in electrical, hydraulic, and mechanical systems effectively.
• Oversaw inventory management of parts and tools, ensuring necessary supplies were always available for operations.
• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Involved in the purchase of new municipal vehicles and equipment.
• Executed welding and fabrication tasks on steel and aluminum components for repairs. on steel and aluminum repairs.

• Diagnosed and repaired equipment malfunctions on-site to ensure operational efficiency.
• Conducted routine maintenance checks to prolong equipment lifespan and reduce downtime.
• Provided exceptional customer service while addressing client inquiries and concerns.
• Utilized diagnostic tools and software for accurate troubleshooting of lift trucks.
• Maintained accurate records of repairs, parts used, and service history for compliance purposes.
• Developed strong relationships with clients, resulting in repeat business and positive feedback.
• Promoted safety awareness within the team, adhering to strict guidelines while performing repairs or installations.
• Collaborated with team members to maintain a high level of quality in repair services.
• Managed work orders efficiently, ensuring proper documentation and accurate billing practices.
• Improved customer satisfaction by providing timely and efficient mobile service repairs.
• Continuously updated technical expertise through training and professional development opportunities.
• Utilized advanced diagnostic tools to accurately identify issues in various types of mobile devices or equipment.
• Enhanced inventory management for mobile service vehicles, reducing downtime and increasing productivity.
• Maintained detailed records of all completed work orders, providing transparency and ongoing communication between technicians, supervisors, and clients about job progressions or completions.
• Implemented preventative maintenance programs for clients'' equipment to minimize breakdowns and costly repairs.
• Assisted sales teams with technical knowledge during client consultations, resulting in increased sales growth for the company''s products and services.

12 years of Technical Training and Certification through Subaru

10 years of Technical Training and Certification through Crown Lift Trucks

ASE Certified Refrigerant Recovery & Recycling

ASE Certified in Brakes

ASE Certified in Front End and Suspension