Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Robert Anderson

Mesquite,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Papa John's Pizza
06.2024 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.

Driver

Uber
02.2024 - Current
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Ramp/Ops/Cargo Ramp Agent

Southwest Airlines
06.2014 - 09.2023
  • Developed expertise in weight distribution principles, properly balancing loads across various types of aircraft to optimize fuel consumption rates during flights.
  • Increased overall customer satisfaction through timely delivery of shipments, careful handling of fragile items, and professional interaction with clients.
  • Maintained a safe working environment for all staff, adhering to strict safety regulations and conducting regular training sessions.
  • Minimized damage to cargo by handling goods with care, utilizing proper equipment to load and unload items efficiently without compromising safety.
  • Reduced turnaround times for aircraft by effectively coordinating with ground crew and pilots during loading and unloading processes.
  • Assisted with training new employees on company policies, ramp operations procedures, and safety guidelines for better workplace integration.
  • Kept equipment well-maintained, regularly inspecting vehicles and machinery to ensure they were in proper working condition before use.
  • Elevated security measures on the tarmac by consistently monitoring access points as per TSA regulations while keeping unauthorized personnel from entering restricted areas.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Education

High School Diploma -

Centennial High School
Ellicott City, MD
06.1988

Skills

  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Punctual and Reliable
  • Safe Driving
  • Loading and unloading
  • Problem-Solving
  • Time management skills
  • Clean Driving Record
  • Positive Attitude
  • Customer Service

Accomplishments

  • Received Certificate of Appreciation for Exceptional Customer Service at Papa John's Pizza in August/2024
  • Named Uber “Driver of the Quarter” in August 2024 I have received and accomplished 800 5-star rating from customers.

Timeline

Delivery Driver

Papa John's Pizza
06.2024 - Current

Driver

Uber
02.2024 - Current

Ramp/Ops/Cargo Ramp Agent

Southwest Airlines
06.2014 - 09.2023

High School Diploma -

Centennial High School
Robert Anderson