Robert Anderson
Rocky Mount
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
29
29
years of professional experience
Work History
Senior District Manager
ABM Industries
06.2003 - 10.2023
- Supervised 10 locations (500 employees) to enforce high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Located, developed, and promoted talented employees to cultivate a collaborative and hardworking leadership team.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Supervised various locations, enforcing high-quality standards of operation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipments and enforced participation in exercises focused on developing key skills
- Addressed employee conflicts effectively, promoting a positive work culture.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Shipping Warehouse Supervisor
Frank & Tony Logistics Warehouse
01.1995 - 04.2003
- Oversaw daily shipping operations, ensuring timely processing and dispatch of orders.
- Implemented safety protocols, reducing workplace incidents and enhancing employee well-being.
- Managed inventory control systems, optimizing stock levels and minimizing discrepancies.
- Analyzed workflow processes, identifying areas for improvement to enhance operational effectiveness.
- Enhanced employee productivity by providing comprehensive training on warehouse operations and safety protocols.
- Streamlined order fulfillment processes, resulting in faster turnaround times for customers.
- Checked and rechecked orders before packaging and shipping items.
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Assigned tasks to team members to complete within designated time frames.
Education
Associate of Science - Accounting And Business Management
Queens College, City University of New York
High School Diploma -
Bayside High School
Queens, NY06.1990
Skills
- Territory, Vendor and Budget Management
- Operations Oversight
- Decision-Making
- Report Preparation
- Team Leadership
- Vendor Management
- Recruiting, Hiring and Staff Supervision as well as Employment Motivation
CONTACT
- Rocky Mount, NC 27804
- (252)904-7559
- Robertanderson1231@yahoo.com
- Bold Profile
Timeline
Senior District Manager
ABM Industries
06.2003 - 10.2023
Shipping Warehouse Supervisor
Frank & Tony Logistics Warehouse
01.1995 - 04.2003
Associate of Science - Accounting And Business Management
Queens College, City University of New York
High School Diploma -
Bayside High School
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