Robert Araiza
Phillips Ranch,CA
Summary
Experienced Golf Operations Leader seeking affiliation with County of Los Angeles Department of Parks & Rec. A passionate director with extensive experience in operations, maintenance and development. Skilled in planning, directing, and overseeing operations while providing outstanding customer service, as well as building, managing and motivating staff to create a rewarding and enjoyable working experience.
Overview
24
24
years of professional experience
Work History
Director of Business Development Operations
Ninos Del Cielo, Inc
03.2021 - Current
- Identify and develop new business opportunities, build relationships with customers and partners including Department of Developmental Services (DDS) and South Central Los Angeles Regional Center (SCLARC). Prepare business plans, presenting budgets, and organizing training plans.
- Ensure that the business runs smoothly and efficiently by planning, project managing, and monitoring day-to-day activities. Leading negotiations, budgeting, purchasing, and developing long-term operations strategies.
- Leading organizations diversity, equity and inclusion efforts, (DEI). Create and ensure a safe and inclusive workplace where all employees can be productive, respected and feel safe in their work environment.
- Lead and manage Human Resources and talent function. Oversee every aspect of the employee experience, from hiring to onboarding.
Vice President of Business Development
Araiza Enterprises
08.2018 - 02.2021
- Collaborated closely with leadership teams to ensure offerings met evolving customer needs and demands.
- Established robust pipelines of potential clients through effective networking initiatives.
- Ensure compliance with labor laws and regulations.
- Employee relations: Managing employee issues, such as discrimination and harassment complaints, and training managers on how to build relationships with their team.
- Delivered high-quality administrative support and management, planning and policy assistance to owners.
- Delivered engaging presentations at industry events, showcasing company offerings and building brand awareness.
Vice President
Mulligan Golf Practice Centers And Landscape
02.2000 - 07.2018
- Manage, supervise and oversaw the entire golf operation including capital improvements, acquisitions, driving range, food and beverage operations, and entertainment centers in order to maintain the highest standard of excellence for guest.
- Design, promote and direct all golf activities. Conduct golf clinics and training programs.
- Prepare budgets for golf and landscape operations.
- Collaborated with ownership and management to develop strategic initiatives and long term goals.
- Established performance goals for department and provided methods for reaching milestones.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
Education
Bachelor of Science - Business Administration And Management
California Polytechnic State University - Pomona
Pomona, United StatesCustomer Experience Certificate Program - Customer Experience Advisory Board
UCI Division of Continuing Education
IrvineSkills
- Leading teams
- Staff Management
- Revenue Generation
- Facility Operations
- Excellent Communication
- Adaptability and Flexibility
- Active Listening
- Coaching and Mentoring
- Budget Management
Accomplishments
Manage golf operations with an annual budget in excess of $10 Million. Manage staff, preparing work schedules and assigning specific duties. Establish and implement departmental policies & procedures, goals and objectives. Confer with board members, organizational officials, and staff members as necessary. Determine staffing requirements and interviews, hire, and train new employees. Conducted hundred of corporate and charity outings. Increased sales over $4M by developing programs, promotions and pricing strategies.
Timeline
Director of Business Development Operations
Ninos Del Cielo, Inc
03.2021 - Current
Vice President of Business Development
Araiza Enterprises
08.2018 - 02.2021
Vice President
Mulligan Golf Practice Centers And Landscape
02.2000 - 07.2018
Bachelor of Science - Business Administration And Management
California Polytechnic State University - Pomona
Customer Experience Certificate Program - Customer Experience Advisory Board
UCI Division of Continuing Education
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