Excel
ROBERT ARAMBULA
Office Manager
Las Vegas,Nevada
Summary
Dedicated professional with proven performance in management, leadership and public relations. Detail-oriented with excellent communication, interpersonal and creative thinking skills. Experience in Office Management, Healthcare Services and Law Enforcement.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Data Manager
Nevada Cancer Research Foundation
06.2024 - Current
- Reviewed source documents and correct data issues.
- Update patient charts in EMR system.
- Request Medical Records.
- Contact doctors for updates.
- Contact patients for updates.
- Attend various trainings regarding studies and protocols.
- Sort patient charts and upload to database.
Office Manager
Healthy Minds - Mental Health Services
11.2023 - 05.2024
- Managed day-to-day operations of two Child Welfare facilities.
- Maintained accurate personnel records, ensuring privacy standards.
- Manage office staff, ordering supplies, maintaining equipment, and managing calendars.
- Maintained confidential records relating to personnel matters.
- Assisted with human resources tasks such as updating employee files, onboarding new employees, orientation and disciplinary actions.
- Implemented office procedures, creating streamlined processes.
- Investigated employee grievances and complaints and provided recommendations for resolutions.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Office Manager
Choices Group - Mental Health / Substance Abuse
05.2021 - 09.2023
- Assisted with developing workplace safety procedures
- Hire, train and evaluate staff.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted performance reviews for staff employees.
- Collaborated with IT department to order and maintain computer technology.
- Payroll.
- Ensure Business Licenses, Contracts, and Certifications are current.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Officer / Supervisor
Alhambra Police Department
12.1999 - 05.2021
- Manage daily operations.
- Manage 2.5 million dollar parking program.
- Mentored junior staff members.
- Manage various city contracts.
- Conducted thorough risk assessments for various operational scenarios and ensuring safety.
- Critical thinking.
- Enforce State and Local laws.
- Monitor budget.
- Executed strategic planning initiatives that aligned with overall organizational goals.
- Displayed expertise in using computer systems for record keeping purposes.
- Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
- Addressed public questions, complaints and requests and provided necessary assistance.
- Generated reports detailing findings and recommendations.
Background Investigator
Alhambra Police Department
06.2008 - 05.2017
- Exercised sound judgment in making decisions related to sensitive matters during investigations.
- Communicated effectively with clients regarding progress updates on background investigations.
- Verified identities through online databases and other resources while conducting background checks.
- Conducted personal background investigations, such as pre-employment checks, to obtain information about individual's character, financial status, or personal history.
- Conducted private investigations.
- Complete reports to document investigations.
- Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
Education
Alhambra High
06.1987
Skills
- Customer Service
- Operational Oversight
- Organizational Skills
- Office Administration
Certification
- Microsoft Excel Training Basic and Beyond Basic
- Background Investigator
- Essentials In Communications
- Basic Supervision
- National Response Plan / FEMA
- Project Management
- Healthcare Services
- Policy and Procedure Modification
- HIPAA Compliant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Work-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leaveCareer advancementSoftware
Word
Outlook
Mac
Timeline
Data Manager
Nevada Cancer Research Foundation
06.2024 - Current
Office Manager
Healthy Minds - Mental Health Services
11.2023 - 05.2024
Office Manager
Choices Group - Mental Health / Substance Abuse
05.2021 - 09.2023
Background Investigator
Alhambra Police Department
06.2008 - 05.2017
Officer / Supervisor
Alhambra Police Department
12.1999 - 05.2021
Alhambra High
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